Fleet Manager - George

LiebenLogistics; George; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A logistics company in George is seeking a Fleet Manager to oversee daily operations of the depot, manage a fleet of vehicles, and ensure superior service delivery. The ideal candidate will be accountable for driver performance and client relationships while ensuring compliance with regulations. A minimum of 2 years’ experience in logistics and strong leadership skills are essential. This role demands excellent communication and time management abilities.

Qualifications

• Minimum of 2 years’ experience in a transport environment.
• Proven track record managing a portfolio of customers.
• Specific industry experience beneficial.

Responsibilities

• Oversee and manage a fleet of vehicles and their maintenance.
• Collaborate with drivers to identify operational efficiencies.
• Handle driver performance and manage documentation.
• Ensure superior-quality customer experiences within SLAs.
• Act as a liaison with clients to address concerns proactively.

Skills

Communication

Computer Literacy

Administration

Multitasking

Route Planning

Scheduling

Teamwork

Time Management

Customer Relationship Management (CRM)

Data Management

Education

Matric

Tertiary Diploma/Degree

Tools

MS Office

Outlook

Job description

Overview

LiebenLogistics forms the core of LiebenGroup offering end-to-end supply chain solutions. LiebenLogistics is a well-established transport company with a strong presence in the South African supply chain industry. We specialise in the transportation of temperature-sensitive and diverse products for both short and long-haul routes. Our commitment to excellence is reflected in our industry-leading transport and distribution solutions, which are designed to consistently meet and exceed the expectations of our valued customers.

Role & Function

As a Fleet Manager you will effectively manage and oversee the day to day (and nightshift) operations of the depot/plant. This includes the short-term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. to deliver exceptional service within clients’ SLA. This role demands diligence, time management, and a customer-focused approach. Integrity, reliability, and flexibility is essential for this role.

Key Performance Areas

Operations

• Oversee and manage a fleet of vehicles, including scheduling maintenance, conducting weekly checks, arranging services, managing diesel consumption, handling breakdowns (where applicable), vehicle cleanliness (wash bay), and ensuring vehicle licensing.
• Collaborate with a team of drivers to identify and implement operational efficiencies.
• Manage trips by efficiently loading trips onto in-house applications, schedule drivers' working hours, plan routes, supervise the successful loading of goods at client sites, and manage all associated paperwork.
• Handle driver performance management, including weekly monitoring of consumption per kilometer, daily debriefs and paperwork, and weekly outlier reports.
• Manage drivers’ PDP (Professional Development Plans) and licenses.
• Monitor and update daily records of drivers’ leave and overtime.
• People Management: Plan and manage performance, skills development, and team motivation to achieve efficiency and competency improvements.

Budget Control

• Handle insurance claims, manage traffic fines, and oversee vehicle maintenance.
• Efficiently manage and monitor driver working hours to ensure compliance with regulations.
• Resource Planning
• Complete daily debrief paperwork associated with ad hoc projects.

Client Service

• Ensure the delivery of superior-quality customer experiences within Service Level Agreements (SLA's).
• Foster objective working relationships with various stakeholders, such as the HR team, IT, and clients, to promote collaborative success.
• Act as a frontline liaison with clients, proactively addressing challenges and queries to minimize complaints.

Qualifications & Experience

• Matric
• Computer Literacy (MS Office, Outlook)
• Advanced Studies (Tertiary Diploma/Degree) advantageous
• Minimum of 2 years’ experience in a transport environment
• Proven track record managing portfolio of customers
• Specific industry experience beneficial

Skills

Communication, Computer Literacy, Administration, Multitasking, Route Planning, Scheduling, Teamwork, Time Management, Customer Relationship Management (CRM), Data Management.

Screening Questions

• Do you have experience in a logistics or similar environment?
• Do you have a minimum of 2 years’ experience in an operations environment?