Enterprise Banking Advisor — Growth and Client Solutions

Absa Group; Brits; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A major financial institution in South Africa seeks to enhance its customer service by providing tailored banking solutions. The role requires understanding clients' financial needs and fostering strong relationships to drive revenue growth. Candidates should hold higher diplomas in Business, Commerce, or Management Studies. This position emphasizes teamwork, compliance adherence, and an ability to meet and exceed customer expectations. Join this dynamic team to redefine banking experiences.

Qualifications

• Strong customer service skills to provide seamless customer experience.
• Ability to understand and meet client needs effectively.
• Knowledge of compliance and regulatory requirements in banking.

Responsibilities

• Drive acquisition and cross-sell initiatives to meet targets.
• Ensure service level agreements are met in customer service.
• Collaborate with team members for continuous improvement.

Skills

Customer experience

Understanding of working capital cycle

Cross-sell initiatives

Compliance knowledge

Team collaboration

Education

Higher Diplomas in Business, Commerce and Management Studies

Job description

A major financial institution in South Africa seeks to enhance its customer service by providing tailored banking solutions. The role requires understanding clients' financial needs and fostering strong relationships to drive revenue growth. Candidates should hold higher diplomas in Business, Commerce, or Management Studies. This position emphasizes teamwork, compliance adherence, and an ability to meet and exceed customer expectations. Join this dynamic team to redefine banking experiences.