Digital Banking Service Advisor

nedbank; Vryburg; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A leading financial services provider in Vryburg seeks a dedicated client service representative. Responsibilities include assisting clients with digital services, managing cash transactions, and ensuring compliance with policies. The ideal candidate should have 1-2 years of banking experience, a diploma, and strong client engagement skills. This position offers a chance to contribute to client experience and personal growth within a dynamic team.

Qualifications

• 1 - 2 years in Retail/Banking Client Service.
• Technology Savvy with 1st Line Problem Resolution experience.
• Experience in foreign services is a plus.

Responsibilities

• Assist clients with financial solutions and app-related issues.
• Handle cash transactions and balance branch stock.
• Manage risk and compliance according to policy.

Skills

Customer service principles

Nedbank security policies and procedures

Relationship management

Building Customer Loyalty

Stress Tolerance

Education

Diploma

Higher Certificate in Banking Services - NQF5

Job description

A leading financial services provider in Vryburg seeks a dedicated client service representative. Responsibilities include assisting clients with digital services, managing cash transactions, and ensuring compliance with policies. The ideal candidate should have 1-2 years of banking experience, a diploma, and strong client engagement skills. This position offers a chance to contribute to client experience and personal growth within a dynamic team.