Debtors Administrator

Excellerate JHI; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Excellerate JHI, a leading real estate services company, is looking for a Debtors Administrator in Durban. In this full-time role, you will manage rental collections and maintain client relationships while ensuring accurate financial reporting and administration. The ideal candidate will have a strong technical background, relevant experience, and effective communication skills to navigate client disputes and interact with management.

Qualifications

• Minimum 2 years’ relevant experience in rent collection.
• Strong technical background required.
• Experience with MDA and SAP is advantageous.

Responsibilities

• Manage collection of clients’ rentals to ensure cash flow.
• Prepare monthly cash flow reports and handle audits.
• Conduct telephonic collections and manage disputes.

Skills

Technical skills

Administration skills

Computer literacy

Education

Matric with Accountancy as a subject

Tools

MDA

SAP

MS Office

Job description

3 days ago Be among the first 25 applicants

Who We Are
We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Why choose us
Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About The Role
We are seeking a skilled and experienced Debtors Administrator to manage the collection of clients’ rentals to ensure healthy cash flow and control of all debtors' accounts. Maintain good long-term customer and client relationships.

What You Will Bring
Inherent requirements for the position (non-negotiable)

• Matric with Accountancy as a subject
• Strong technical background and skills
• At least 2 years’ relevant experience in rent collection
• Computer literacy (MS Office)

Additional demonstrable requirements:

• Experience on MDA
• SAP
• Administration Skills

Credit Balances

What you will be doing

• Refund of deposit and interest; investigation of other credit balances and correction thereof

Reporting

• Monthly cash flow reporting and ensuring that each tenant has a comment and follow-up date with reaction
• Internal and external audit report investigations and feedback
• Quarterly and annual year-end reporting
• Reporting and correction of credit balances

Collection Activities

• Telephonic collections and follow-up
• Statements, utility readings, and invoices where needed
• Bank allocation and journals to correct payments
• Reconciliations where disputes exist and send information to tenants; final demand letters
• Recommendation to issue summons
• Update data (addresses and contact details) and ensure data integrity
• Follow-up of unpaid cheques and debit orders; letters to clients
• Interpretation and suggestion of down payments and follow-up in writing
• Interest on arrear rental – control
• Recommendation of summons for tenants with more than 2 months outstanding
• Follow-up of all outstanding matters
• Communication to Client Manager and tenant admin on disputes after investigating the original lease agreement and account

JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology