Debit Order Admin Clerk

Lyceum College; Randburg; On-site; ZAR 200 000 - 250 000; Full time

Job summary

An education institution in Randburg, South Africa is seeking a Debit Order Admin Clerk to manage the registration and monitoring of debit orders. This role involves engagement with students and banks, as well as compliance with financial regulations. The ideal candidate will have 2-3 years experience in a similar role and proficiency in Microsoft Office Suite. Strong attention to detail and communication skills are essential for success in this position.

Qualifications

• 2-3 years of experience in finance or debit order administration.
• Experience in debt collection or financial reconciliation is advantageous.
• Proficiency in Microsoft Office Suite is essential.

Responsibilities

• Manage the full debit order process including registration and monitoring.
• Engage with stakeholders regarding debit order queries.
• Compile reports on debit order success and rejections.

Skills

Microsoft Office Suite

Financial management systems

Numerical analysis

Verbal communication

Written communication

Attention to detail

Problem-solving

Job description

Randburg, South Africa | Posted on 02/09/2026

Lyceum is the trusted choice for over a century of quality education in South Africa. Our unique approach combines accredited programmes with flexible distance learning, making it easier to balance your studies with your lifestyle.

With thousands of students empowered to achieve their goals, we provide an innovative platform for success.

Experience a learning environment that prioritises your growth and career advancement while giving you the freedom to learn on your terms.

Job Description

Job Summary:

The Debit Order Admin Clerk is responsible for ensuring the accurate and efficient registration of all debit orders, monitoring rejected debit orders, and implementing recovery processes. This role plays a crucial part in maintaining the financial integrity of the institution by ensuring timely collections and minimizing financial losses.

Main Purpose of the Job:

To manage the full debit order process, including the registration, monitoring, and recovery of rejected debit orders. The role requires strong attention to detail, problem-solving skills, and the ability to liaise with students, banks, and internal stakeholders to ensure effective financial management.

The following are the primary areas of responsibility and their estimated percentage of time:

1. Rejected Debit Order Management & Recovery (30%)
2. Stakeholder Communication (15%)
3. Reporting & Data Analysis (10%)
4. Compliance & Policy Adherence (5%)

Key Responsibilities

1. Debit Order Registration & Processing (40%)
   • Ensure all new debit orders are accurately registered and processed in accordance with institutional policies.
   • Maintain accurate records of all debit order instructions and updates.
   • Verify student banking details to prevent errors and ensure seamless transactions.
   • Coordinate with banks and payment service providers to ensure timely processing.
2. Rejected Debit Order Management & Recovery (30%)
   • Monitor and track all rejected debit orders, identifying reasons for rejection.
   • Engage with students and sponsors to facilitate alternative payment arrangements or reprocess rejected debit orders.
   • Implement recovery strategies to minimize outstanding balances and financial risk.
   • Maintain a follow‑up system to ensure effective debt collection and resolution.
3. Stakeholder Communication (15%)
   • Liaise with students, sponsors, and relevant departments regarding debit order queries.
   • Provide students with clear guidance on debit order processes and obligations.
   • Work closely with the Finance and Student Services teams to resolve payment-related concerns.
4. Reporting & Data Analysis (10%)
   • Maintain and update records of all debit order transactions for reporting and auditing purposes.
   • Compile reports on debit order success rates, rejections, and outstanding payments.
   • Provide insights on trends and recommend improvements to the debit order process.
5. Compliance & Policy Adherence (5%)
   • Ensure compliance with the institution’s financial policies and banking regulations.
   • Maintain confidentiality and accuracy in handling financial data.
   • Stay updated on changes in payment regulations and industry best practices.

Requirements

Qualifications

Experience

• Minimum of 2-3 years of experience in finance, debit order administration, or a similar role.
• Experience in debt collection or financial reconciliation will be advantageous.

Skills and Competencies

Technical Skills

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with financial management and debit order processing systems.
• Strong numerical and data analysis skills.

Communication Skills

• Excellent verbal and written communication skills.
• Ability to explain payment processes to students and resolve queries professionally.

Administrative & Compliance Skills

• High level of accuracy in processing financial transactions.
• Strong attention to detail and ability to work under pressure.

Key Attributes

• Ethical, professional, and committed to maintaining financial accuracy.
• Ability to work independently and as part of a team.
• Proactive approach to problem‑solving and financial risk management.