Credit Controller - EMS

The Legends Agency; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A dynamic financial services company based in Cape Town is seeking a Credit Controller to ensure timely collection of outstanding invoices and maintain customer account records. The ideal candidate has over 2 years of experience in credit control or finance administration and possesses excellent communication and negotiation skills. This role offers training and development opportunities within a supportive team environment.

Benefits

Training and development opportunities

Qualifications

• 2+ years of experience in a credit control or finance administration role.
• Proficient in Microsoft Office; experience with Sage or similar systems is an advantage.
• A team player with a self-motivated and accountable approach.

Responsibilities

• Ensure timely collection of outstanding invoices.
• Maintain accurate customer account records.
• Chase overdue invoices and outstanding payments via telephone and email.

Skills

Excellent verbal and written communication skills

Strong attention to detail

Negotiation skills

Problem-solving skills

Customer-focused

Tools

Microsoft Office

Sage

Job description

Join a fast-paced and supportive team in a dynamic business based in Cape Town.

Finance & Credit Control | R30,000 R35,000 per month | Cape Town (Foreshore / Wembley Square)

About Our Client

Our client is a well-established and growing organisation operating in a dynamic industry with a strong focus on client service and operational efficiency. With offices based in the Cape Town Foreshore/Wembley Square area, they pride themselves on their collaborative work environment and commitment to staff development.

The business is committed to maintaining strong financial controls and is looking for someone who can play a key role in their credit control function. You'll be joining a finance team where your contributions will have real impact, and your initiative and attention to detail will be recognised and valued.

The Role

Credit Controller

The Credit Controller will be responsible for ensuring the timely collection of outstanding invoices, maintaining accurate customer account records, and supporting the broader finance team with ledger-related tasks. This is a vital role in helping the business maintain strong cash flow and build lasting relationships with clients.

Key Responsibilities

• Check and assess customer creditworthiness, approving or denying based on industry standards.
• Maintain customer accounts within established credit limits.
• Act as the main point of contact for internal and external credit control matters.
• Chase overdue invoices and outstanding payments via telephone and email.
• Apply overdue charges to customer accounts where applicable.
• Negotiate payment plans and set up terms and conditions.
• Maintain up-to-date and accurate records in the accounting system.
• Generate weekly and monthly aged debt reports.
• Support the finance team with general sales and purchase ledger duties as needed.

About You

• 2+ years of experience in a credit control or finance administration role (training provided for the right candidate).
• Excellent verbal and written communication skills.
• Strong attention to detail and analytical mindset.
• Patience and the ability to remain calm under pressure.
• Persistent, determined, and customer-focused.
• Skilled in negotiation and problem-solving.
• Proficient in Microsoft Office; experience with Sage or similar systems is an advantage.
• Confident using general computer and data entry software.
• A team player with a self-motivated and accountable approach.

This role offers training and development, so if you meet the core skillset and have the right attitude, we encourage you to apply.