Conversion and Retention Agents

TechBiz Global GmbH; Randburg; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment service provider is seeking enthusiastic Conversion & Retention Agents to thrive in a fast-paced sales environment focusing on the Capital Market and iGaming sectors. The role involves converting leads into clients, maintaining relationships, and driving client retention. Fluency in English and another language is required, along with 1-2 years of relevant experience, excellent communication skills, and a results-driven mindset. Competitive salary and commission structure, potential for relocation assistance.

Benefits

Competitive base salary

Generous commissions

International work environment

Qualifications

• 1–2+ years’ experience in conversion / retention.
• Native or fluent in English plus another language.
• Ability to work under pressure in a target-driven team.

Responsibilities

• Engage new leads, convert them into active clients.
• Maintain strong relationships with existing clients.
• Upsell and cross-sell financial products or services.

Skills

Excellent communication skills

Negotiation skills

Results-driven

Job description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a

Conversion and Retention Agents to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job Title : Conversion & Retention Agent

Locations : Anywhere

About the Role :

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities :

Engage new leads, convert them into active clients

Maintain strong relationships with existing clients

Upsell and cross-sell financial products or services

Provide high-level client support to boost retention

Meet and exceed KPIs in a performance-driven setting

Native or fluent in English + one of the following : Spanish, German, Dutch, French, Italian, Portuguese, etc.

1–2+ years’ experience in conversion / retention

Excellent communication & negotiation skills

Results-driven, motivated by performance and bonuses

Ability to work under pressure in a target-driven team

Why Join :

Competitive base salary + generous commissions

International, multicultural work environment

Opportunity to grow within a leading industry

Relocation assistance may be provided