Clerk: Stop Orders

AVBOB South Africa; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A reputable insurance company in Pretoria seeks a customer-oriented individual to join their Stop Orders team. In this role, you will ensure accurate processing of payments and policy applications, provide support to the senior clerk, and handle correspondence. Ideal candidates have a Grade 12 certificate and 1-2 years of experience in the insurance industry. The company emphasizes employee development and offers a competitive compensation package.

Qualifications

• At least 1 – 2 years relevant experience in the insurance industry.
• Accuracy and figure-oriented experience in reconciliations.

Responsibilities

• Ensure all policy applications are filed accurately and timeously.
• Reconciliation of monthly premiums received from the institutions.
• Processing daily correspondence and discrepancy reports.
• Updating details on policies and correspondence.
• Handling telephonic queries.
• Providing statistics and assistance to the senior clerk.

Skills

Customer service orientation

Good communication skills

Attention to detail

Computer literacy (MS Office)

Education

Grade 12 certificate

Job description

Job Location : Pretoria, Gauteng, South Africa Application Deadline : January 29, 2026

Overview

We are looking for a customer orientated individual to join our Stop Orders team. You will be responsible for ensuring that all payments received from the institutions are processed accurately, correctly in a timeous manner as per the schedules received and maintaining ABOB’s books and to make sure that the policies are kept intact. You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

Your Responsibilities Will Include The Following:

• Ensure all policy applications are filed accurately, correctly and timeously.
• Reconciliation of monthly premiums received from the institutions.
• Processing of daily correspondence and discrepancy reports.
• Updating all details on policies and correspondence should be sent to the work desk.
• Checking and updating of schedules.
• Handling of telephonic queries.
• Providing statistics and assistance to the senior clerk.

Requirements

• You should be in possession of a Grade 12 certificate.
• At least 1 – 2 years relevant experience in the insurance industry.
• You should be computer literate (MS Office).
• Good customer service orientated.
• Good communication and interpersonal skills.
• Accuracy and figure orientated (reconciliations).