Cashier

Edgray Distributors (Pty) Ltd t/a JUMBO; Ceres; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A retail company in Ceres is seeking a customer service representative to manage the checkout process. Responsibilities include greeting customers, processing payments through a point-of-sale system, providing receipts, and maintaining cleanliness at the checkout area. Candidates should be detail-oriented, customer-focused, and adhere to company policies. This position requires strong communication and organizational skills.

Responsibilities

• Greeting customers warmly at the checkout counter.
• Using a POS system to scan items and calculate totals.
• Accepting payments and making change accurately.
• Giving customers their receipts and ensuring transaction accuracy.
• Answering questions and assisting with returns professionally.
• Keeping the checkout area tidy and organized.
• Counting cash at beginning and end of shifts.
• Processing returns according to store policies.
• Informing customers about discounts and promotions.
• Noting low stock levels of register supplies.
• Being vigilant to prevent theft or fraud.
• Following cash handling and customer service protocols.

Job description

Responsibilities

• Greeting Customers: Welcoming customers warmly as they approach the checkout counter.
• Scanning and Processing Purchases: Using a cash register or point-of-sale (POS) system to scan items and calculate totals.
• Handling Payments: Accepting cash, credit/debit cards, mobile payments, and making change accurately.
• Providing Receipts: Giving customers their receipts and ensuring transaction accuracy.
• Customer Service: Answering questions, assisting with returns or exchanges, and addressing customer concerns professionally.
• Maintaining Cleanliness: Keeping the checkout area tidy and organized.
• Balancing Cash Drawer: Counting cash at the beginning and end of shifts to ensure totals match sales.
• Handling Refunds and Exchanges: Processing returns according to store policies.
• Promoting Sales and Promotions: Informing customers about discounts, promotions, or loyalty programs.
• Monitoring Inventory: Noting low stock levels of register supplies or products.
• Following Security Procedures: Being vigilant to prevent theft or fraud.
• Adhering to Company Policies: Following cash handling and customer service protocols.