Business Relationship Manager

FNB South Africa; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A major banking institution in Cape Town is seeking a Business Relationship Manager to manage and grow high-revenue client portfolios. The ideal candidate will have 2-3 years experience in commercial banking, a FAIS accredited qualification, and a solid understanding of credit applications in the agricultural space. This role offers a dynamic working environment with opportunities for innovation and collaboration.

Benefits

Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate

Qualifications

• 2-3 years in a Business Relationship Manager role in Commercial Banking.
• Exposure to Credit Applications in the Agricultural sector.
• Experience in handling high-level customer queries.

Responsibilities

• Manage and grow a portfolio of high revenue generating clients.
• Ensure customer satisfaction and financial performance.
• Develop key stakeholder relationships to achieve operational goals.

Skills

Client relationship management

Sales strategy development

Financial performance improvement

Customer service delivery

Credit management

Education

FAIS Accredited qualification (NQF level 6, 7)

RE qualification

Job description

Overview

Job title: Business Relationship Manager — Job Location: Western Cape, Cape Town — End Date: October 5, 2025

Responsibilities

• Strategically and operationally manage and grow a portfolio of high revenue generating clients, including key relationship management, seeking and identifying business opportunities for the bank, and growing the portfolio through acquisition of new clients.
• Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.

The ideal candidate must have the following exposure

• Manage cost to income to increase profitability and efficiencies for the business.
• Enhance business performance and profitability.
• Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
• Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Drive the achievement of customer migration by recommending solutions and improving efficiencies.
• Set tactical goals and optimise the use of people, finances and technologies to realise those goals.
• Define a sales strategy and delivery plans in support of the strategic business objectives.
• Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
• Ensure compliance with legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide the business to make informed decisions.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

You will be an ideal candidate if you

• Have obtained 2-3 years in a Business Relationship Manager role in the Commercial Banking environment
• FAIS Accredited qualification (NQF level 6, 7 etc.)
• Exposure to Credit Applications in Agric space environment.
• RE qualification
• Credit Management exposure a must
• Have experience of dealing with high level customer queries
• Are not an unrehabilitated insolvent

You will have access to

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment
• Client-centric

End Date: October 5, 2025

• Banking jobs