Business Efficiency Manager

Clicks Group; Gauteng; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading pharmaceutical company is seeking a Business Efficiency Manager to support key transformation initiatives and drive business readiness, process optimisation, and system integration. This role involves leading finance systems development, managing projects focused on efficiency, and ensuring compliance with regulations. The ideal candidate should possess strong project management skills, deep experience with SAP S/4HANA, and a bachelor's degree in a relevant field. This position offers permanent employment in a dynamic environment.

Qualifications

• Proven experience in Finance, Procurement, Business Analysis and Change Management.
• Strong project management and delivery capability in fast‑paced environments.
• Deep understanding of SAP systems, particularly S/4HANA and GRC (Soterion).

Responsibilities

• Develop finance systems and processes that are scalable, compliant, and efficient.
• Lead projects on business innovation, expansion and maximize capacity improvement.
• Ensure compliance with group policies and regulatory standards.

Skills

Project management

SAP S/4HANA

Change management

Problem-solving

Analytical thinking

Education

Bachelor’s degree in Finance, Business, Information Systems, Supply Chain or related field

SAP certification (S/4HANA, GRC)

Six Sigma Black Belt

Tools

SAP GRC (Soterion)

Job description

Position Summary

Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Roodepoort
Contract: Permanent
EE position: Yes

About Our Company

Clicks Group

Introduction

We are looking to recruit a Business Efficiency Manager to work for United Pharmaceutical Distributors (UPD). The role will be based at our Lea Glen branch and will report to the Head of Finance.

Job Description

This role will lead and support key transformation initiatives within UPD Finance, driving business readiness, process optimisation, and system integration across multiple business units.

Role

The position will play a pivotal role in enabling and supporting UPD's current and new business development to enable rapid expansion and ensuring that the following tasks are performed:

Responsibilities

• Develop finance systems and processes that are scalable, compliant, and efficient as the group's operations continue to evolve in complexity and scope.
• Develop the agenda to ensure that operations are streamlined to drive efficiency, optimum productivity and improved customer service.
• Perform in-depth analysis of key processes to identify transformation and improvement opportunities.
• Lead projects on business innovation, expansion and maximise capacity improvement.
• Improve the effectiveness of the end‑to‑end business processes in order to reduce waste and align business KPIs.
• Gross Profit Project Ownership: Lead the transition and handover from NTT, ensuring full documentation, testing and business sign‑off; serve as the Subject Matter Expert (SME) for GP processes; develop and deliver comprehensive training materials and user manuals; support the finance team in managing GP recovery and embedding sustainable processes.
• SAP GRC (Soterion) Implementation: Partner with internal stakeholders to deliver a seamless implementation within scope, budget and timelines; post go‑live, take ownership of roles, authorisations and governance controls; ensure compliance with group policies and regulatory standards.
• S/4HANA Group Transition: Support UPD's transition to the Group S/4HANA platform; act as a technical finance bridge between IT and Finance teams; drive business readiness, change management and adoption across end users.
• Growth & Operational Challenges (currently UPD Africa and MFA): Enable the transformation of new operations, enabling growth in sales; identify and mitigate risks arising from disparate financial/ERP systems or manual processes in stock tracking, purchase orders and invoicing; design and implement scalable process and system solutions to safeguard financial integrity; evaluate the feasibility of dedicated SAP instances for alternate systems.
• Strategic Integration & Scalability: Support the integration of newly acquired entities, including the consumables company, into the broader UPD structure; ensure systems and processes are scalable and adaptable to future growth.
• Project Governance, Stakeholder Management & Communication: Maintain appropriate master data and control segregation, balancing efficiency with risk management; document business process and improvements with training and materials for sustainability; demonstrate go‑live readiness for business projects; achieve efficiency improvements resulting in higher throughput and reduced costs; establish clearly defined process metrics and KPIs; maintain finance tracking dashboards and analysis tools to demonstrate improved competency and business compliance to process.

Minimum Requirements

• Proven experience in Finance, Procurement, Business Analysis and Change Management.
• Strong project management and delivery capability in fast‑paced environments.
• Deep understanding of SAP systems, particularly S/4HANA and GRC (Soterion).
• Demonstrated success in designing and implementing customised ERP solutions.
• Exceptional communication, training and stakeholder engagement skills.
• Proven ability to drive user adoption and embed process change.
• Problem‑solving and analytical thinking skills.

Essential Knowledge

• Deep SAP S/4HANA Finance & Cross‑Module Knowledge.
• SAP Governance and Project Delivery (End‑to‑End Lifecycle) Knowledge.
• Finance & Accounting Knowledge, especially the mechanics of a P&L and Balance sheet.
• Change management and business readiness knowledge.
• Knowledge of business process modelling and Critical path management.

Desirable Knowledge

• Developing instructional and procedural documentation.
• Integration & Scalability Knowledge.

Personal Competencies

• Detail‑oriented and pragmatic in approach.
• Highly organised and self‑driven.
• Passionate about delivering measurable business impact.
• Collaborative and consultative team player.
• Comfortable working in complex and ambiguous environments.

Education and Qualification

• Essential: Bachelor’s degree in Finance, Business, Information Systems, Supply Chain or related field.
• Essential: SAP certification (S/4HANA, GRC).
• Six Sigma Black Belt.

Experience

• Essential: 2‑3 years experience in a business analyst role in supply chain, logistics or operations within a retail, wholesale or distribution environment.
• Essential: Experience facilitating workshops and delivering training.
• Essential: 2‑3 years experience in project management.

Seniority Level

Mid‑Senior level

Employment Type

Permanent

Job Function

Sales and Business Development

Industries

Retail