Brand representative

People Dimension; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A sales and customer relations firm in Johannesburg is seeking a Sales Representative to manage customer relationships and achieve sales targets. The role requires Grade 12 and advantageous tertiary qualifications in Business or Marketing. The ideal candidate will have at least 2 years of sales experience, excellent communication skills, and strong customer relationship management abilities. A valid driver’s license is essential for this position.

Qualifications

• Minimum of 2 years proven work experience as a sales representative.
• Proven track record of successfully managing customer relationships.
• Valid driver’s license is required.

Responsibilities

• Be the principal contact between the company and its customers.
• Achieve sales targets as per schedule.
• Submit monthly performance reports.

Skills

Relationship management

Communication skills

CRM Systems knowledge

Time management

Presentation skills

Education

Grade 12

Tertiary qualification in Business or Marketing

Tools

MS Office

Job description

Job Description / Duties

• To be the principal point of contact between the Company and its agents and customers.
• To ensure customers have the correct products.
• Ensure forward share and visibility.

Customer relations

• Establish, develop, and maintain positive business and customer relations.
• Expedite resolution of customer problems and complaints to maximize satisfaction.
• Grow and maintain customer database.
• Seek new opportunities.
• Present, promote and sell products / services using solid arguments to customers.
• Complete weekly call cycles.

Sales targets

• Achieve agreed upon sales targets within schedule.
• Coordinate sales effort.

Monthly reporting

• Submit monthly reports- performance and competitors in landscape.
• Supply management reports of customer needs, problems, interests, competitive activities and potentials.

Other

• Attend meetings when required- Management and customers.
• Collaborate with other businesses to drive business performance.
• Attend trade shows and marketing events.

Minimum Requirements

• Grade 12.
• Tertiary qualification in Business, Marketing communications or any other relevant field will be advantageous.
• Minimum of 2 years proven work experience as a sales representative.
• Proven track record of successfully managing customer relationships.
• Valid driver’s license.
• Excellent knowledge of MS Office.
• Working knowledge of CRM Systems.
• Relationship management skills and openness to feedback.
• Ability to create and deliver presentations.
• Prioritizing, time management and organizational skills.
• Strong verbal communication skills.
• Ability to work efficiently- on your own or as a team.