Branch Manager - Ladysmith

Sanlam; Ladysmith; On-site; ZAR 40,000 - 60,000; Full time

Job summary

A leading financial services provider is looking for a Manager to oversee business operations and staff performance in Ladysmith. The ideal candidate will manage compliance, productivity, and relationships with clients while leading a team in the entry-level market. Candidates should have a degree or diploma in relevant fields and at least 5 years of industry experience, with strong skills in sales management and strategic thinking.

Qualifications

• 5 years industry experience with 3 years in management of sales.
• NQF level 4 qualification required.
• NQF level 5 would be advantageous.

Responsibilities

• Manage business productivity and quality targets.
• Develop staff performance.
• Ensure compliance and manage business risks.

Skills

Sales management

Insurance sales experience

Analysing

Team Management

Strategic thinking

Computer Literacy (MS Office)

Education

Degree or a 3-year diploma in Finance/Marketing/Business Management

RE5

RE1 (business requirement)

Job description

Who are we?

Sanlam Developing Markets [SDM](a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms ofthe Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.

What will you do?

• Manage the achievement of business productivity, quality, manpower targets.
• Manage compliance and business risk.
• Manage the daily business operations.
• Manage and develop the performance of staff.
• Resolve escalated operational issues.
• Manage budgets.
• Allocate worksites or facilities.
• Manage changes within the business.
• Manage relationships with key stakeholders and clients.
• Talent and succession management.
• Ensure alignment to Treating Customers Fairly (TCF), in all business practices.
• Manager of managers.
• Worksite management and relationship building.

Education and Experience

• Grade 12
• Degree or a 3-year diploma in Finance/ Marketing/Business Management; or
• The recruit must have obtained a full qualification (120 Credits. at NQF level 4 would be required and

NQF level 5 would be advantageous Categories B1 and B2) as per the FSCA’s list of recognised qualifications at the point of recruitment.

• Must have RE5.
• RE1 is business requirement from the date of appointment.

Knowledge and Skills

• At least 5 years industry experience of which 3 years should be in management of sales.
• Preference will be given to those with experience in insurance sales within the entry level market.

Personal Qualities

• Analysing
• Team Management
• Relating and Networking
• Adapting and responding to change
• Coping with Pressure and Setbacks
• Interpersonal sensitivity
• Adhering to principles and values
• Confidence and decisiveness
• Proactivity
• Planning and Organising
• Quality and detail orientation
• Persuading and Influencing
• Achieving personal and work goals and objectives
• Computer Literacy (MS Office)
• Treating Customers Fairly
• Strategic thinking

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through others Collaborates - Contributing through others Being resilient - Contributing through others Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.