Battery & Charger Maintenance Assistant

Liham Consulting Pty (Ltd); Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A consulting firm in Cape Town is seeking a technician to manage warranty processes and handle technical issues professionally. Candidates must have a Grade 12 qualification and at least 3 years of experience. Proficiency in using testing instruments and a willingness to learn about battery technologies are essential. The role emphasizes effective public relations and smooth operations in warranty tasks.

Qualifications

• Minimum 3 years proven working experience.
• Ability to use battery and electronic testing instruments.
• Ability to learn about charging system technologies.

Responsibilities

• Ensure professional handling of warranty and technical issues.
• Maintain tools and products during testing.
• Manage warranty processes from collection to resolution.

Skills

Technical support

Diagnosis of equipment faults

Public relations

Education

Grade 12 qualification

Tools

Battery testing instruments

Diagnostic machinery

Job description

Responsibilities

• Ensuring that warranty and associated technical issues are dealt with in a professional, courteous and timeous manner
• Ensuring maintenance of tools, equipment and products while in testing phases
• Collecting and / or delivering product to client where applicable, and maintaining an effective Public Relations profile with regard to the company
• Ensuring warranty processes and testing are followed from initial collection and paperwork management through to final client resolution
• Ensuring smooth daily running of warranty related tasks
• Ensuring that returns are handled within the allocated time frames
• Ensuring that abuse of products is prevented by ensuring client knowledge levels are satisfactory
• Analysis and processing of faults within stipulated time frames and procedures
• Maintenance of tooling and equipment
• Advising management of defective equipment and ensuring repair or replacement of same
• Ensuring that product in bulk stores is maintained at optimum usage level

Qualifications & Skills

• Grade 12 qualification
• Minimum 3 years proven working experience
• Ability to use battery and electronic testing instruments, voltage recording, diagnostic machinery and surface mount repair where applicable to bench technician level
• Ability to learn about charging system parameters and solar configurators
• Ability to learn about different battery and charging system technologies

Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.