Banqueting Coordinator

Marriott Hotels Resorts; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hospitality company in Durban is seeking a full-time group coordinator/host(ess). Responsibilities include managing event arrangements, ensuring guest satisfaction, and maintaining professional standards. The ideal candidate has a high school diploma and at least 2 years of related experience. This role offers a dynamic work environment and the opportunity to engage with diverse guests.

Qualifications

• At least 2 years of related work experience.
• No supervisory experience required.
• No license or certification needed.

Responsibilities

• Meet group coordinators before functions and ensure arrangements are satisfactory.
• Read and analyze banquet event orders for guest information.
• Address specific guest needs for buffets and action stations.
• Respond to and fulfill special banquet event arrangements.
• Ensure compliance with safety policies and report any issues.
• Maintain a professional appearance and protect company assets.
• Acknowledge and anticipate guest service needs.

Skills

Electrical Design

Corporate Risk Management

Food & Beverage Service

HR Marketing

Catia

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Description

POSITION SUMMARY

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event orders to gather guest information, determine proper set up timeline, and address specific guest needs for buffets, action stations, etc. Respond to and fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.

Responsibilities

• Meet group coordinator/host(ess) prior to functions, introduce them, and ensure all arrangements are agreeable.
• Read and analyze banquet event orders to gather guest information and determine proper setup timelines.
• Identify and address specific guest needs for buffets, action stations, etc.
• Respond to and fulfill any special banquet event arrangements; follow up to ensure compliance.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe conditions to the manager; complete safety training and certifications.
• Maintain uniform and professional appearance, confidentiality of proprietary information, and protection of company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs and thank guests with genuine appreciation.
• Communicate clearly and professionally; answer telephones with proper etiquette.
• Develop and maintain positive working relationships with others and support the team to reach common goals.
• Ensure adherence to quality expectations and standards; read and visually verify information in various formats.
• Visually inspect tools, equipment, or machines to identify defects.
• Stand, sit, or walk for extended periods; move, lift, carry, push, pull, and place objects up to 25 pounds without assistance.
• Move through narrow, confined, or elevated spaces; navigate stairs and service ramps.
• Reach overhead and below the knees; perform bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Education : High school diploma or G.E.D. equivalent.
• Related Work Experience : At least 2 years of related work experience.
• Supervisory Experience : No supervisory experience.
• License or Certification : None
• Required Experience : IC

Key Skills

Electrical Design, Corporate Risk Management, Food & Beverage Service, HR Marketing, Catia

Employment Details

• Employment Type : Full-Time
• Experience : years
• Vacancy : 1

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.