Automotive Service Advisor: Elevate Customer Experience

Hedz Recruitment Specialists; Welkom; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive recruitment firm is seeking an After sales consultant / Service Advisor for the Welkom area in Free State, South Africa. The role requires a minimum of 2 years experience in the motor industry and excellent interpersonal and customer service skills. Candidates must be knowledgeable about industry software such as Kerridge and Autoline, with the ability to work under pressure and deliver high-quality service. A competitive salary of R10 000 - R12 000 per month plus benefits and incentives averaging R5000 is offered.

Benefits

Benefits

Incentives

Qualifications

• Minimum of 2 years experience as a Service Advisor with a reputable car brand.
• Excellent interpersonal and customer service skills.
• Working knowledge of Motor Industry Software is non-negotiable.

Responsibilities

• Provide exceptional after-sales service to customers.
• Handle customer inquiries and complaints effectively.
• Support vehicle servicing and maintenance procedures.

Skills

Interpersonal skills

Customer service skills

Working under pressure

Tools

Kerridge

Autoline

Automate

Pinnacle

Evolve

Job description

A leading automotive recruitment firm is seeking an After sales consultant / Service Advisor for the Welkom area in Free State, South Africa. The role requires a minimum of 2 years experience in the motor industry and excellent interpersonal and customer service skills. Candidates must be knowledgeable about industry software such as Kerridge and Autoline, with the ability to work under pressure and deliver high-quality service. A competitive salary of R10 000 - R12 000 per month plus benefits and incentives averaging R5000 is offered.