Assistant Store Manager Fashion Apparel

Quantum Recruitment; Cape Town, George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail management firm is seeking an experienced Assistant Store Manager in Cape Town. The successful candidate will have over 5 years in retail, with 3 years specifically as an Assistant Manager. Responsibilities include driving sales growth, overseeing stock management, and ensuring high levels of customer service. The role requires performing audits, managing store staff, and maintaining operational standards to meet monthly budgets and KPIs.

Qualifications

• 5+ years of experience in the retail sector.
• 3+ years of experience as an Assistant Manager.
• Experience in conducting store audits.

Responsibilities

• Assist the manager to drive sales growth and determine customer patterns.
• Ensure effective store management and operations.
• Provide management advice on store-related issues.

Skills

Customer service

Sales growth strategy

Merchandising knowledge

Staff management

Stock management

Education

Matric

Tertiary/Post Matric Qualification

Job description

QR4470

Our client is searching for an experienced Assistant Store Manager to be based at Walmer Park.

Key Performance Areas

• General knowledge of Standard Operating Practices for Retail
• Must have been actively involved in assisting the manager drive sales growth and determine retail shopping patterns
• Exceptional High levels of customer service
• Must have general insight on competing brands
• Help the Store Manager drive the staff to effectively perform ensuring that each month’s budget is met
• Firm knowledge of merchandising
• Staff Management
• Stock Management
• Administration
• Customer service & Actual Sales
• Housekeeping
• Achieve set revenues and maintain required margins and KPIs
• Ensures effective store facilities management
• Supervises the store employees in the areas of loss prevention customer services
• Provides management advice to staff on problems / store emergencies
• Verifies and monitors hours worked by temps on time sheets controls overtime usage etc.
• Management of expenses to ensure they do not exceed budget e.g. telephone stationery petty cash purchase orders etc.
• Management of staffing plans
• Oversees stock counts
• Management of all operations programs
• Monitors and orders all store operating and merchandising suppliers e.g. signage tags stationery
• Cash management opens and closes store in accordance with established policies and procedures i.e. verifies opening cash balance at each register run daily bank up etc.
• Oversees daily cash reconciliation and bank deposit procedures
• Communicate promotional event information to maximize the result of each event
• Execute staff dress in the store
• Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example

Job Requirements

• Minimum of 5yrs experience in the retail sector
• Minimum of 3yrs experience in working as an Assistant Manager in a similar environment
• Matric
• Tertiary / Post Matric Qualification would be advantageous
• Experienced in training staff on the job in terms of product knowledge policies and Standard Operating Procedures
• Must have a track record on handling store audits this includes the overseeing of / execution of store audit outcomes
• Must display high levels of maturity of thought and professionalism