ASSISTANT GENERAL MANAGER *5-STAR LUXURY HOTEL

PTY; Cape Town; On-site; ZAR 350 000 - 550 000; Full time

Job summary

A leading luxury hotel group in Cape Town is seeking an experienced Assistant General Manager to support the general manager with daily operations. The ideal candidate will possess strong leadership and interpersonal skills, effectively motivate staff, and be able to provide constructive feedback. Key responsibilities include staff supervision, task delegation, and ensuring adherence to company policies. A degree in business administration or related field is required. This role offers opportunities for professional growth in a dynamic hospitality environment.

Qualifications

• Experience in a supervisory role essential.
• Ability to deliver performance feedback effectively.
• Skill in fostering teamwork and communicating objectives.

Responsibilities

• Assist the general manager in daily operations.
• Nurture positive relationships with staff.
• Delegate daily tasks to ensure smooth operations.

Skills

Leadership

Interpersonal skills

Problem-solving

Communication

Organizational skills

Teamwork

Education

Degree in business administration or similar

Job description

ASSISTANT GENERAL MANAGER *5-STAR LUXURY HOTEL

Cape Town, WC, South Africa Career Growth, Hospitality Recruitment

About the job ASSISTANT GENERAL MANAGER *5-STAR LUXURY HOTEL

We are looking for an experienced Assistant General Manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the general manager.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.
• Degree in business administration or similar.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.