Assistant General Manager

Dream Hotels and Resorts; Hartenbos; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A prestigious resort company is seeking an Assistant General Manager to oversee daily operations, ensure guest satisfaction, and manage staff. Ideal candidates will have a hospitality qualification and a minimum of 3 years in a similar role. Strong financial acumen and familiarity with hotel management software are essential to drive operational efficiency and revenue. This dynamic position requires excellent multitasking and leadership skills, set in a vibrant resort environment.

Qualifications

• Minimum 3 years of operations and leadership experience in a similar position.
• Strong financial acumen and experience managing budgets.
• Demonstrated ability to drive revenue and improve operational efficiency.

Responsibilities

• Oversee various aspects of operations and guest services.
• Manage staff and financial performance.
• Ensure overall guest satisfaction.

Skills

Leadership skills

Multitasking

Financial acumen

Knowledge of hotel management software

Advanced computer literacy

Understanding of OTA’s

Education

Hospitality qualification

Tools

APEX

PLUSPOINT

Job description

Overview

As the Assistant General Manager, known as the Deputy Property Custodian of the resort, you play a key role in ensuring the resort's success by overseeing various aspects of operations, guest services, staff management, financial performance, and overall guest satisfaction. Your leadership, management skills, and ability to multitask will be essential in this dynamic and fast-paced environment.

Qualifications

• Hospitality qualification
• 3 years minimum of operations and leadership experience in a similar position
• Strong financial acumen and experience managing budgets.
• Demonstrated ability to drive revenue and improve operational efficiency
• In-depth knowledge of hotel management software and industry best practices
• Advanced computer literacy (including APEX and PLUSPOINT).
• Excellent knowledge and understanding of OTA’s.