Area Manager

TradeOn; Mossel Bay; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading fast food brand in South Africa is looking for an Area Coach to drive team performance and ensure customer satisfaction. Candidates should have 5-6 years of restaurant experience, strong administrative skills, and be fully bilingual in English and Afrikaans. The role involves managing profit plans, enhancing customer initiatives, and motivating staff. If you are passionate about food service and have great leadership skills, this position could be your next career step.

Qualifications

• 5-6 years of restaurant experience recommended.
• Must be fully bilingual in English and Afrikaans.
• Proven ability to lead and motivate a team.

Responsibilities

• Manage and develop team capabilities through coaching.
• Drive customer-focused initiatives to enhance satisfaction.
• Manage operational expenses and achieve profit targets.
• Implement marketing strategies to maximize sales.

Skills

Good Administration and Computer Skills

Financial Acumen and Numeric Proficiency

Excellent Communication and Interpersonal Skills

Organizational and Planning Skills

People Management Skills

Education

Business related tertiary qualification

Job description

Exciting Opportunity for an Area Coach to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

The successful candidate MUST possess the following :

• A Business related tertiary qualification is preferred
• Restaurant experience of 5-6 years highly recommended
• Good Administration and Computer Skills (i.e. Windows, word, spread sheet, electronic mail, electronic sales package and understanding of Financial information)
• Fully Bilingual ( English and Afrikaans ), Good Communication and Interpersonal Skills.
• Financial Acumen and Numeric Proficiency
• Proven ability to lead, coach and support and motivate employees
• Organizing and Planning Skills as well as proven Business skills
• Great People skills in that you can handle Customer and Staff queries and conflict resolution
• Willingness to work on weekends
• Must have a valid drivers licence
• Solid experience in managing a team

RESPONSIBILTIES INCLUDE :

• People Management : Build people capability through benching planning. Coach and support the team and management in order to improve performance and encourage and enforce company culture principles. Support your Teams by upholding integral standards within the business. Encourage and motivate.
• Customer Focus : Provide guidance to management and the team in order to implement initiatives to enhance and deliver Customer Mania.
• Profits : Demonstrate operational excellence and set clear and achievable guidelines for the team. Manage controllable and variable expenses. Conduct business reviews periodically. Drives ownership of profit plan via communication and coaching.
• Sales focus : Drive and implement marketing promotions and identify sales growth opportunities. Maximise sales through operational excellence.