Administrative Assistant Claims

Interdot Solutions; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading administrative services provider is looking for an Administrative Assistant Claims to provide support to ensure efficient branch operations. Responsibilities include following up on queries, managing payment requisitions, filing correspondence, and updating the claims system. Ideal candidates should have at least 1 year of relevant experience in claims handling and a NQF 4 qualification. This position is based in Centurion, Gauteng, South Africa.

Qualifications

• 1 year of relevant experience in claims handling and administration.
• Ability to perform various administrative tasks accurately.

Responsibilities

• Provide administrative support for team operations.
• Follow up on queries from stakeholders.
• Complete payment requisitions and manage expenditure authorization.
• Draw and file correspondence accurately.
• Update the claims system with relevant information.
• Collect and deliver files to departments.
• Conduct duplicate checking for new claims.

Skills

Computer literacy

Organization skills

Interpersonal skills

Time management

Education

NQF 4 (Matric or Grade 12)

Job description

About the job Administrative Assistant Claims x10

Purpose of the Job: To provide administrative support for the Officer, Senior Officer and Team Leader to ensure that the branch is run efficiently and effectively.

Key Performance Areas

To follow up on queries from Stakeholders

• Telephone calls.
• Checking correspondence.
• Sending out letters.
• Draft undertaking letters where applicable.

Completing payment requisition on offers made

• Expenditure authorisation.
• Check list.
• Obtain relevant signatures in terms DOA.

Drawing and filing of correspondence received

• Request file from CAFS.
• Print all relevant emails / letters received via post.
• Placing of documents on file daily.

Updating claims system

• Draw file from CAFS.
• Update claim viewing with all relevant information.

Collecting and delivering files to all relevant departments

• Request files from Assessor and ensure that it is delivered to relevant department timeously.

Sending of file copies to relevant Stakeholders

• Obtain file from CAFS.
• Have copies made and send to relevant stake holders.

To receive new claims and conduct duplicate checking

• Check and verify all claims data.
• Use claims system to conduct duplicate checking and complete checklist.
• Use the payment system to check duplicate payments.
• Use the Home Affairs database to check mortality.

Qualifications

• NQF 4 (Matric or Grade 12) qualification.
• Computer literacy.

Experience

Relevant 1 year experience in claims handling environment and administration.

Technical and Behavioral Competencies

• Personal Mastery
• Emotional Wisdom
• Ethics and Governance
• Customer orientation and Customer focus
• Computer literacy.
• Organization, administration & interpersonal skills.
• Time & desk Management. Financial Control
• Accurate payment of service provider.