Academic Operations Administrator

ADvTECH; Oos-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading private education provider in South Africa is looking for an Administrative Assistant to maintain student records and support various academic activities. The ideal candidate has a Diploma in Office Administration, 1-2 years’ experience in administrative roles, and is proficient in MS Office. Responsibilities include data capturing, document management, and assisting in the setup of assessment cycles. This is an opportunity to contribute to a dynamic team dedicated to student success.

Qualifications

• 1-2 years of experience in administrative duties and client service experience.
• 1-2 years' experience within an educational institution required.

Responsibilities

• Maintain student records and assessment administration.
• Assist with administrative duties and setup of assessment cycles.
• Support management to ensure deadlines are met and student queries resolved.

Skills

MS Office proficiency

Attention to detail

Customer service oriented

Effective communication skills

Education

Diploma/Certification in Office Administration, NQF Level 6

Job description

Overview

The Independent Institute of Education, Rosebank College, part of the ADvTECH Group, is Africa's leading private education provider. From our beginnings in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide. We invite passionate professionals to become part of our dynamic team and contribute to an institution that values academic excellence, connection, and student success.

Job Purpose

To maintain student records, including assessment administration; collection of assessments; keeping of registers and capturing and/or importing of marks.

Duties & Responsibilities

• Operating procedures documentation; including query resolution.
• Data capturing and document management.
• Assist with administrative duties and setup of assessment cycles.
• Storeroom management and archiving.
• Support management and the Academic team to ensure deadlines are met and student queries are resolved within agreed time frames.
• Support overall campus activities such as registration of students, orientation, open days, internal and external audits.

Minimum requirements

• Diploma/Certification in Office Administration. NQF Level 6
• 1-2 years of experience in administrative duties and client service experience.
• 1-2 years' experience within an educational institution required.
• MS Office proficient

Key competencies

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service oriented.
• Ability to effectively cope with change.
• Deadline oriented and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills.

Working Hours

Classes are scheduled from 08h00 to 17h00, Monday to Friday. Working hours depend on the modules allocated.

Rosebank College is an equal opportunities employer; however, preference will be given to EE and South African candidates.