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Land Transport Authority (LTA) Singapore
Customer Service Coordinator (Operations)
Job summary
A logistics and transport company in Singapore is seeking a Customer Service Coordinator. This role involves handling customer inquiries, supporting quotation requests, and providing post-sales support. Candidates should have at least 2 years of experience, a secondary education certificate, and proficiency in English.
Qualifications
- Minimum of 2 years of related working experience preferred.
- Proficient in written and spoken English.
- Good customer service/sales coordination experience.
Responsibilities
- Handles customer inquiries via phone or email.
- Supports customers in providing quotations and follow up.
- Provides post-sales support and day-to-day business liaison.
Skills
Education
Alternate 5.5 Days/week
Job Description
- Handles customer inquiries via phone or email
- Supports customers in providing quotations and follow up on the inquiry
- Create Job order and update on amendments accordingly
- Provides post-sales support and day-to-day business liaison with customers
- Ad hoc duties assigned
Requirements
- Certificates or qualifications equivalent to Secondary Education
- Minimum of 2 years of related working experience preferred
- Proficient in written and spoken English
- Good related customer service/sales coordination experience
- Able to multi-task and work with minimal supervision
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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