Security jobs in Singapore

• Permanent job opportunity
• 5 days work week, normal office working hour (hybrid work)
• Great remuneration and benefits
• Great career progression
• Location: Taiseng

• Monitor and manage the health and performance of IT infrastructure, including servers, networks, and cloud environments.
• Oversee system updates, patch management, and scheduled maintenance to ensure smooth operation.
• Execute and document operational tasks, such as backups, security checks, and system health assessments.
• Ensure maximum network and system uptime through active monitoring and preventive maintenance.
• Manage and support mobile device, PC, servers and IO devices operations
• Assist the global and regional team for projects rollout
• Provide L1/L2 technical support for internal users, addressing system issues and network problems.
• Troubleshoot, diagnose, and resolve hardware, software, and network issues across various IT environments (on‑premise, cloud, etc.).
• Coordinate with vendors for hardware repairs and software issues when necessary.
• Track and document support requests in the IT service management system, ensuring timely resolution and closure.
• Respond to IT incidents and alerts, escalating as necessary to ensure rapid resolution.
• Collaborate with cross‑functional teams to investigate and resolve recurring technical issues or outages.
• Follow established procedures for incident and problem management, ensuring minimal disruption to operations.
• Create and maintain accurate documentation for all systems, configurations, and support processes.
• Assist in creating knowledge base articles and troubleshooting guides for Internal IT team

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• 4 to 6 years of experience in IT operations, systems support, or a similar technical role.
• Strong knowledge of IT infrastructure, including servers, networking, voice, cloud platforms, and operating systems (Windows, Linux, SQL).
• Familiarity with IT operations tools for monitoring, patch management, and backup solutions.
• Experience with troubleshooting and supporting common business applications (e.g., Microsoft Office 365, VPN, Active Directory, Sharepoint, Team).
• Experience with IT service management tools (e.g., Serviceware, Jira, etc.) is a plus.
• ITIL Foundation Certification an advantage
• CompTIA A+ or Network+ Certification an advantage
• Microsoft Certified: Azure Fundamentals or similar certifications an advantage
• Cisco Certified Network Associate (CCNA) an advantage

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with your latest resume in MS WORD format and the following information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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