Security jobs in United Arab Emirates

Company background

BlueCube Media is a Web Design agency with offices in Singapore, Malaysia, Thailand, and India. Specializing in three distinct niches – Web Solution, Marketing, Cyber Security. With over a decade of industry experience, we take pride in crafting high-quality website with digital marketing strategies to elevate organisation's reach and impact. We strongly cultivate and nurture our people's inner values and see every endeavour as a shared journey with both our team members and clients.

Job responsibilities:

• Engage with new clients to understand project requirements, prepare presentations, and develop questionnaires to guide effective requirement-gathering discussions.

• Serve as the main point of contact for client communications—responding promptly to inquiries, addressing concerns, and providing consistent support throughout the engagement.

• Coordinate and schedule client meetings, ensuring all relevant materials and information are prepared and shared in advance.

• Collaborate with clients to resolve issues efficiently, escalating complex matters when necessary while keeping communication transparent.

• Work closely with internal departments, including operations and finance, to align on project goals and maintain consistent messaging across teams.

• Proactively identify potential challenges, share insights with internal teams, and contribute to continuous improvement efforts.

• Build strong client relationships by understanding their evolving needs and maintaining regular check-ins to ensure satisfaction.

• Clearly communicate project expectations, timelines, and deliverables using appropriate channels to ensure alignment and manage expectations.

• Support document preparation such as client reports, contracts, and billing materials, while maintaining accurate and confidential client records.

• Monitor client satisfaction levels, address concerns before they escalate, and contribute to long-term client retention strategies.

• Assist with the preparation and issuance of quotes and invoices in coordination with the finance team.

Working terms:

• Work Schedule: 5-day work week.

• Travel: APAC regional travel may require. Flights, accommodation, and meals will be provided.

• Employment Type: Full-time, permanent role.

Qualifications:

• Diploma in Business Administration, Marketing or a related field (or equivalent work experience).

• Strong organizational and multitasking skills, with a keen eye for detail.

• Excellent written and verbal communication skills.

• Excellent work ethic, responsibility, and problem-solving mindset.

• Proficient in MS Office.

• Ability to work collaboratively in a team-oriented environment.

• Flexibility to work in dynamic environments, including outdoor events and physically demanding settings.

• Strong written and communication skills

Why Join Us:

• Join our fun and dynamic teams across APAC regions!

• Great working environment with capable people, merit-based systems and nurturing culture

• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

• Career progression, learning and development opportunities