Purchase jobs in United States

The Service Administrator will work closely with the Regional Service Manager to ensure smooth daily operations of the service department.

• Provide co-ordination and administrative support to the Regional Service Manager

• Communicate effectively via phone/email/fax with our regional offices and dealer shipyards

• Effectively maintain and update records of boats and clients in our internal CRM/ORION system and make full use of each shipyard software systems to record and approve warranty claims

• Develop and implement standard operating procedures for the service department

• Maintain effective and timely communication with engineers and obtaining regular update for all work orders (planned, current and outstanding)

• Negotiate prices and payment terms with contractors and suppliers

• Prepare and process purchase orders for parts or services from suppliers

• Prepare quotations for clients

• Generate invoices for works and ensure that payments are received in a timely manner

• Schedule thrid party contractors and liaise with our engineers

• Maintain proper filing systems online and offline

• Prepare and assist for yacht handovers, including any documents or folders for owners

• Assist with travel and accommodation arrangements for service department

• Schedule and monitor service staff holidays, sick leave, planned leave to ensure that all planned works are completed on time and with sufficient manpower

• Assist with the management of the company stock boats , crew, berthing, deliveries and related documentations

• Assist with the organization of the boat show and other company events

• Record and address and invoice to the related customer or department the labor hours of the services staff

• Collaborate closely with other SEA Service administrator to ensure procedure and recording are harmonized on a regional level and that records are easily accessible from any other SEA service department

• Answering calls and attending to walk-in visitors

• Procurement of office stationery, equipment and pantry supplies

• Manage all incoming and outgoing courier

• Co-ordinate with Sales office administrator for office operations

• Work closely with finance department for incoming and outgoing payments

• Assist with any ad-hoc tasks assigned by management

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diplomain any field.

• At least 3Year(s) of working experience in the related field is required for this position.

• Required Skill(s): Customer service, administration

• Preferably Senior Executive specialized in Clerical/Administrative Support or equivalent.

• Quick learning to nautical terms is essential

• Flexible work arrangement can be discussed