IT Manager

Pan Pacific Hotels Group; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading hospitality company in Singapore is seeking an experienced Information Technology Manager to oversee the hotel's IT infrastructure. The ideal candidate should have a minimum of 7 years of IT experience, preferably in the hospitality sector. Responsibilities include managing business applications, preparing IT budgets, and ensuring seamless integration of IT systems. Excellent communication skills and a customer-oriented mindset are essential. Join us and contribute to transforming hotel operations through technology.

Qualifications

• Minimum of 7 years of IT experience, preferably in the hospitality industry.
• Experience managing and organizing IT systems in accordance with industry best practices.
• Ability to conduct performance reviews and provide feedback to team members.

Responsibilities

• Manage and organize all Business Applications, Databases and Messaging Systems.
• Prepare the hotel’s IT annual budgets.
• Monitor operational efficiency and address system inadequacies.

Skills

Proficiency in Windows Operating System

Hotel Related Business Applications

Excellent communication skills

Customer oriented

Education

Diploma or Bachelor’s degree in Information Technology or Business Studies

Tools

Opera

Opera Cloud

Infrasys

CISCO networks

Job description

Singapore

PARKROYAL COLLECTION Pickering, Singapore

Information Technology

Job Grade

Full-time

Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.

Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2024’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections

The Role

Reporting to the Director of Finance, the Information Technology Manager plays a pivotal role in managing and overseeing the hotel's technology infrastructure and ensuring seamless integration of IT systems to support daily operations and strategic initiatives from the senior management team.

Responsibilities

• Managing and organizing all Business Applications, Databases and Messaging System of the property in accordance to the established procedures issued by the Management and the industries best practice processes.
• Prepare the hotels’ IT annual budgets and submit to corporate office for approval.
• Develop and spearhead the hotels’ IT infrastructure and support the extensive operation systems and network.
• Monitor the operational efficiency of the hotel IT systems and take appropriate remedial measures to correct systems inadequacies, etc.
• Source, evaluate and recommend IT systems for purchase and upgrade.
• Review and negotiate hardware/software maintenance contracts and software licensing with IT suppliers.
• Run an efficient department with an optimal staff level and operate a responsive IT support service to all IT users, which addresses systems problems /failures.
• Manage all associated activities in respect of IT systems changes thereby promoting seamless changes and minimizing disruptions to operations.
• Educate IT users on correct usage of IT systems and associated IT supplies and accessories to minimize systems failure.
• Supervise IT team and assign them work in accordance with priorities and skill capabilities so as to ensure optimum contributions to hotel operations.
• Conduct performance review of team member and provide honest feedback on their respective performance, the aim being to guide and improve where there is a shortfall in performance and reinforces the performance.

Talent Profile

• Minimum of 7 years of IT experience, preferably hospitality industry.
• Diploma or Bachelor’s degree in Information Technology or Business Studies, or any other combination of education, training, or experience that provides the necessary knowledge, skills, and abilities to perform the job.
• Proficiency in Windows Operating System, and Hotel Related Business Applications (e.g. Opera, Opera Cloud, Infrasys etc)
• Good knowledge of multi property emails, websites, DNS and CISCO networks.
• Excellent communication skills (oral and written).
• Customer oriented

How to Apply

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

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