lavori da Online in località Singapore

We are seeking an passionate and team-oriented E-Commerce Officer for a 6-month contract at Wipro Consumer Care Singapore. This role reports directly to the Head of Marketing and will collaborate closely with the E-Commerce & Marketing Coordinator. You will play a key part in managing online store backend operations and designing attractive e-commerce product thumbnails, with a primary focus on seamless customer experience and high-quality visual presentation.

Key Responsibilities

• Oversee daily operations of the online platform stores (Shopify, WooCommerce, Lazada, Shopee, etc.).
• Process and fulfill online orders, including invoicing, shipping coordination, and tracking.
• Manage product uploads and keep the catalogue updated (prices, stock, new listings, promotions).
• Respond promptly and professionally to online customer queries via chat, email, or platform dashboards.
• Handle issues related to refunds, exchanges, and delivery discrepancies.
• Work with the E-Commerce & Marketing Coordinator to support campaign launches and ensure backend systems are optimized.
• Contribute operational support to marketing and e-commerce projects as required.

Requirements

• Good to have but not required. 1 year of e-commerce experience (internship, part-time, or full-time); hands-on experience with online store backend is a plus.
• Good written and spoken English. Chinese language is a plus for Chinese language translation for queries and localization of e-commerce banners
• Comfortable with order management, shipping logistics, and effective online customer service.
• Detail-oriented, organized, and able to work to meet tight deadlines.

Contract Details

• Duration: 6 months (contractual)