Legal à United States

Job Description & Requirements

• Handling all direct and fleet vehicles ending with specific number suffixes.
• Managing Motor claim emails and WICA claim emails.
• Assigning claims to relevant parties and officers in Merimen.
• Assessing GIA reports of both insured and third parties, including damage severity, to input adequate reserves.
• Providing mandates to surveyors, investigators, and panel lawyers daily.
• Involving appropriately in each claim depending on its nature, category, maturity, type, and quantum.
• Regularly reviewing potential and confirmed cases to maintain accurate files.
• Conducting diligent fraud checks on all third-party claimants.
• Assessing Third Party Property Damage and Bodily Injury claims regarding liability, coverage, and potential fraud.
• Negotiating settlements with third-party solicitors, workshops, and claimants to ensure fair resolutions.
• Ensuring claims from third-party solicitors are addressed within protocol timelines to avoid additional legal costs.
• Managing insured and client queries and complaints professionally.
• Handling Work Injury Compensation Act claims since October 2019, with an estimated 350 files and growing.
• Coordinating investigators to attend worksites and interview staff to establish incident details and prevent fraud.
• Assessing policy coverage for individual cases to determine if the policy covers the incident or if it falls under another insurer's portfolio.
• Attending Pre-Hearing Conferences at the Ministry of Manpower regularly to confirm our involvement and agree on compensation if criteria are met.
• Handling Motor Warranty claims for vehicles ending with specific number suffixes.
• Performing ad hoc administrative tasks such as creating and editing Excel sheets, editing files for PDPA compliance, and screening drivers.
• Preparing PowerPoint presentations and delivering them to clients on a monthly or quarterly basis.

Complaints / Feedback

Addressing any issues or disputes raised by claimants or insured drivers regarding repair costs, settlements, etc., in a clear and professional manner.