Hr jobs in Singapore
Customer Service Admin [ 5 days / AWS & VB / up to $2.8k ] 7094
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Admin Executive
ONESTOP PLACEMENT PTE. LTD.
Multi-Site Clinic Operations & IT Lead
CREST PRACTICE PTE. LTD.
Clinic Operations Executive
CREST PRACTICE PTE. LTD.
Facade QS Manager - Cost Control & Tender Lead
THE SUPREME HR ADVISORY PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs now6723 - Quantity Surveyor Manager
THE SUPREME HR ADVISORY PTE. LTD.
Centre Manager ( Central / Commercial)
JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD
Equipment QA Technician: Calibration & Repairs
GRIFFIN HR CONSULTANCY PTE. LTD.
Connect with headhunters to apply for similar jobsService QA Technician | Gross up to $3000 | 5 days -ZH
GRIFFIN HR CONSULTANCY PTE. LTD.
Senior Finance & Accounts Leader
THE SUPREME HR ADVISORY PTE. LTD.
After-School Tutor: Part-Time Homework Helper (1–7 PM)
THE SUPREME HR ADVISORY PTE. LTD.
AB03 - After School Programme Educator
THE SUPREME HR ADVISORY PTE. LTD.
BIM Manager: Lead Building Coordination & Standards
THE SUPREME HR ADVISORY PTE. LTD.
Building Information Modelling Manager [Expo MRT / 8:30am–5:15pm / Variable Bonus] – EH03
THE SUPREME HR ADVISORY PTE. LTD.
HR Assistant 5 Days work week/ Central Location
JAPAN FOODS BRIDGE PTE. LTD.
Renovation Admin & Project Coordinator - Growth Ready
PANELCRAFT PTE. LTD.
Training Manager
SHERATON TOWERS SINGAPORE HOTEL
On-Site Architectural Coordinator - AutoCAD & Revit Expert
RECRUIT EXPERT PTE. LTD.
Architectural Coordinator (AutoCAD/Revit, 5.5 days, Residential)
RECRUIT EXPERT PTE. LTD.
Preschool Teacher - Shape Young Minds, Grow Your Career
THE SUPREME HR ADVISORY PTE. LTD.
Technical Industrial Sales & Marketing Executive
THE SUPREME HR ADVISORY PTE. LTD.
Accounts Executive
TECHCOM ENGINEERING PTE. LTD.
Marketing Executive [Sales strategics | Attractive salary package | Near Bradell MRT] - SM09
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Admin [ 5 days / AWS & VB / up to $2.8k ] 7094
Job summary
A human resources advisory firm in Singapore is seeking a Customer Service Admin to manage digital communication channels and customer complaints. You will provide coaching to retail agents and monitor performance metrics while ensuring compliance with data privacy laws. The role offers working hours from Monday to Friday and a competitive salary range of $2500 - $2800, plus AWS and variable bonuses.
Responsibilities
- Manage inbound and outbound calls, emails, live chats, and other digital communication channels.
- Handle and resolve customer complaints promptly.
- Provide coaching and support to retail agents.
- Monitor key performance indicators and prepare performance reports.
- Ensure compliance with data privacy policies.
- Working Hours: Monday - Friday (8am-5.30pm)
- Location: Jurong area
- Salary: $2500 - $2800
- With AWS & Variable Bonus
- Manage inbound and outbound calls, emails, live chats, and other digital communication channels, ensuring all interactions are accurately logged in the CRM system.
- Handle and resolve customer complaints promptly, escalating issues when necessary and tracking Voice of Customer (VOC) feedback to improve service quality.
- Provide coaching and support to retail agents through regular training sessions, maintaining updated SOPs and onboarding materials.
- Monitor key performance indicators such as Customer Satisfaction Score (CSAT) and average handling time, prepare performance reports, and leverage insights to enhance service standards.
- Ensure strict compliance with PDPA and internal data privacy policies, maintain accurate records, and support audit requirements.
The Supreme HR Advisory Pte Ltd EA No: 14C7279
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.