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Full-time Customer Service Officer
Job summary
A learning centre in Singapore is seeking friendly and motivated individuals to join as customer service personnel. You will be the welcoming face for students and parents, assisting with registrations, inquiries, and everyday operations. This role offers a positive work culture, flexible hours, and valuable experience in customer service. Ideal for students or anyone looking to gain practical skills.
Benefits
Qualifications
- Motivated and friendly individuals.
- Ability to commit for a minimum of 1 year.
- Weekend availability preferred.
Responsibilities
- Be the first point of contact for parents, students, and visitors.
- Support student enrolments and registration paperwork.
- Manage phone calls, emails, and bookings.
- Assist with centre operations such as filing and data entry.
- Keep reception and common areas tidy and organized.
Skills
At LCentral, we believe that learning should happen in a positive and cheerful space — and that includes our workplace too. We are looking for friendly, motivated individuals to be the welcoming face of our centre and support our daily operations.
(Perfect opportunity for students or anyone looking to build valuable customer service experience!)
- Be the first point of contact for parents, students, and visitors — offering friendly assistance and clear information about our programmes and schedules.
- Support student enrolments, registration paperwork, and payments.
- Manage phone calls, emails, and bookings promptly and professionally.
- Assist with centre operations such as filing, data entry, and general admin tasks.
- Keep our reception and common areas tidy, welcoming, and organised.
- Positive work culture → We believe in teamwork, kindness, and good vibes at work.
- Air-conditioned comfort → Stay cool indoors (though you might want a jacket sometimes!).
- Hands-on learning → Pick up practical skills in customer service, operations, and people management.
- Fair pay, no gimmicks → We value your time and commitment and compensate fairly.
- Weekdays (Monday – Friday): 1:00 PM – 9:00 PM
- Weekends (Saturday & Sunday): 9:00 AM – 6:30 PM
- Able to commit for a minimum of 1 year
- Weekend availability (both Saturday & Sunday) is preferred
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.