Industry Product Engineer M-F

Preligens; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions firm in Singapore is seeking an Industry Product Engineer to provide technical support and manage product performance. You will be responsible for new product introductions and maintaining product quality standards. The ideal candidate has at least 2 years of experience in technical support, preferably in the aviation industry, with strong analytical and troubleshooting skills. A full-time position with a fixed-term contract is offered.

Qualifications

• Minimum 2 years of relevant working experience in technical support function.
• Experience in aviation industry is an advantage.
• Able to work within tight/assigned timelines.

Responsibilities

• Provide technical support to production operations.
• Responsible for product performance and new product introduction.
• Act as the main interface to customers for quality issues.

Skills

Interactive communication

Problem solving

Decision making

Analytical skills

Troubleshooting skills

Education

Diploma/ Degree in Aerospace/Aeronautical/Electronic/Electrical/Mechatronics Engineering or equivalent

Tools

Microsoft Office applications

Job description

Overview

Industry Product Engineer M/F

Location: Singapore, Singapore. Contract type: Fixed Term contract. Contract duration: Full-time. Required degree: High School Diploma/GED Equivalent. Required experience: First experience. Professional status: Professional, Engineer & Manager. Spoken language(s): English Fluent.

Published: 07.09.2025

Job Description

Position Summary:

• Provide product technical support to production operations for areas of product engineering competencies and advocate industrial engineering best practices with support from a multi-functional team (MFT).
• Responsible for overall product performance and capability, new product introduction, equipment.
• Responsible for product evolution and liaise closely with PDA on product roadmap.
• Act as the main interface to customers and be responsible for all quality issues of the product assigned. Drive actions with internal and external parties to decrease the rate of first-fit rejections.
• Accountable for product root cause analysis of all quality/process issues by performing 8D analysis (FTQP) and driving the reactivity objective.

Main Tasks & Responsibilities:

• Product & Engineering Competencies
  • Accountable and responsible for managing product definition file and configuration.
  • Accountable and responsible for product evolution and staying active in IPT team.
  • Innovate, improve, implement, evaluate and sustain the engineering processes and capabilities.
  • Advocate engineering best practices supported by multi-functional team (MFT) and production to improve work processes and for optimum operational efficiencies.
  • Responsible for Product Cost, focusing on Design Authority Fee.
  • Improve internal technical competency, reduce dependency on DA and reduce Non-Quality cost.
  • Continuously improve R1 and FPY as part of reducing non-quality cost.
• IPT network communication & Co-operations
  • Liaise with Design Authority, IPT for technical related matters to support product performance and competitiveness.
• Technical support
  • Monitor & escalate support effectiveness (with job prioritization) to Production Line Manager. Ensure adequate support to operation\'s requests and product evolution qualification, capability setup, and relevant technical supports as required.
• a. New Product Introduction
  • Accountable on Product & Technical work package.
• b. Customer Return & Investigation
  • Lead and coordinate with MFT on investigation findings and recommended corrective actions.
• c. Product production process, sustaining and improvement
  • Establish product manufacturing process by Method Engineering; accountable for product issues; perform Impact Analysis and work with IPT for product issues.
• d. Projects
  • Initiate product continuous improvement plan with support of MFT.
• e. To manage validation on supplier alert on product level with support of MFT

4. Continuous Improvement

• Lead/participate in product and process improvement projects (KAIZEN).

5. Internal support Key Performance Indicator

• Establish and maintain KPI (R1, FPY) to measure support performance.
• Establish and implement improvement action plan.

Qualifications

Requirements:

• Diploma/ Degree in Aerospace/ Aeronautical/ Electronic/ Electrical/ Mechatronics Engineering or equivalent.
• Minimum 2 years of relevant working experience in technical support function.
• Experience in aviation industry is an advantage.
• Competence in interactive communication, problem solving and decision making.
• Excellent analytical and troubleshooting skills.
• Proficient in Microsoft Office applications.
• Good and fluent in both written and oral communication skills.
• Able to work within tight/assigned timelines.
• Conduct with professionalism, good interpersonal skills and customer-focused.

Company Information

Safran is an international high-technology group, operating in aviation, defense and space markets. It aims to contribute to a safer, more sustainable world with environmentally friendly air transport. Safran has a global presence with about 100,000 employees and notable leadership in its core markets. Safran Electrical & Power is a key player in aircraft electrical systems, with over 14,000 employees across 13 countries.