Facilities à Belgique

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Family Group: Allied Health

To provide administrative support to Medical Social Service department, prepare reports, maintaining of department records and complete departmental statistics.

MAJOR DUTIES AND RESPONSIBILITIES
(A) SPECIFIC

• Manage front counter duties, attend to enquiries from telephone calls, emails (department email account) and walk-in visitors and re-direct to appropriate staff to manage where necessary.
• Register and allocate referrals to respective staff in-charge.
• Reply to routine letters and emails without supervision.
• Manage MP letters and monitor replies from Medical Social Worker.
• Assist in payment of funds as authorized by Medical Social Worker.
• Manage funds disbursement and records.
• Maintain staff training records and provide administrative support to training application.
• Maintain staff confidential records for HOD’s access and reporting.
• Raise orders for departmental office supplies.
• Raise request for activation and deactivation of staff IT account access.
• Maintain department facilities and fault reporting.
• Manage Household Means Testing (HHMT) applications and ensure secured e-filing and submission.
• Maintain departmental filing and e-filing system in a systematic manner.
• Translate for Medical Social Worker/ Social Work Assistant.
• Booking of facilities and setting up of tele-consult.
• Assist Head of Department in administration duties.
• Participate in projects that improve the work processes in department/hospital.
• Actively involved in hospital and department’s initiatives.
• Embrace continuous improvements as our way of life by improving and refining work performance on a daily basis.
• Any other duties as assigned by the Supervisor/ Head of Department.

JOB REQUIREMENTS
Education, Training and Experience

• Diploma or GCE 'A' level with at least 4 years of working experience of which at least one year of working experience in social service/healthcare setting.
• Must be proficient in spoken and written English and fluent in Mandarin/Malay/Tamil or at least one Chinese dialect.