Manager Operations

Pratt & Whitney; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading aerospace company in Singapore seeks an experienced professional to oversee operations, manage performance metrics, and lead a diverse team. The ideal candidate will have a Bachelor's degree in Engineering, with 5 - 8 years of experience in Aerospace Aftermarket MRO. Responsibilities include driving operational excellence, collaborating with stakeholders, and ensuring compliance with quality standards. This role offers a dynamic work environment focused on continuous improvement and employee development.

Qualifications

• 5 - 8 years of relevant broad-based experience in Aerospace Aftermarket MRO.
• Solid technical expertise in engineering systems and predictive maintenance methods.

Responsibilities

• Own and drive accountability for performance metrics.
• Oversee operations while inspiring cell leaders to achieve business objectives.
• Champion operational excellence by ensuring monthly sales delivery and cost-of-poor quality.
• Provide leadership and strategic directives to meet delivery commitments.
• Collaborate effectively with cross-functional stakeholders to achieve objectives.

Skills

Leadership

Strategic thinking

Communication

Interpersonal skills

Operational excellence

Education

Bachelor’s degree in Mechanical, Electrical, or relevant Engineering disciplines

Job description

What You Will Do

• Own and drive accountability for performance metrics.
• Oversee operations while inspiring and motivating cell leaders to consistently achieve business objectives.
• Champion operational excellence by ensuring monthly sales delivery, revenue hour generation, hour utilization and efficiency, and cost-of-poor quality.
• Provide leadership and strategic directives to meet delivery commitments and execute operationally to achieve eTAT and OTD targets.
• Collaborate effectively with cross functional business stakeholders such as Engineering, Quality, HR, Customer Support, Materials and Facilities to achieve company’s objectives.
• Ensure compliance of Quality standards, drive CORE, EH&S and Ethics Culture.
• Lead initiatives to drive cost reduction, productivity and continuous improvements.
• Manage manpower planning, resource allocation and capital expenditure plan in line with business outlook.
• Drive cell automation with continuous enhancements.
• Standardize and oversee operational metrics, reporting and monitoring.
• Manage COPQ, Escape, Warranty Investigation, CAR Management, Tool Control and FOD.
• Participate in WSH, Emergency Response, Incident Investigation, MG, Hoist Sling/Eye Bolt, PPE.
• Lead continuous improvement programs and CORE activities aimed at transforming operations and enhancing performance.
• Foster a culture of high employee engagement, respect, empowerment, communication, and teamwork.
• Develop potential talent in pipeline and champion employee development to ensure team stability and continuity.

Qualifications You Must Have

• Bachelor’s degree in Mechanical, Electrical, or relevant Engineering disciplines.
• 5 - 8 years of relevant broad-based experience in Aerospace Aftermarket MRO.

Qualifications We Prefer

• Strategic thinker with the ability to translate corporate objectives into long-term maintenance strategies.
• Solid technical expertise in engineering systems, asset lifecycle management, and predictive maintenance methods.
• Deep understanding of compliance, regulatory standards, and risk management in maintenance operations.
• Business acumen with the ability to justify capital investments and manage vendor/OEM relationships effectively.
• Proven leadership and team management skills with the ability to motivate and lead a diverse team.
• Strong communication and interpersonal skills.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.