Executive jobs in United States

Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Senior Sales Support Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Sales Enquiry & Sample Management

• Manage the full cycle from sales enquiry to order delivery for key account customers.
• Prepare and share product assortment decks with key accounts promptly.
• Coordinate with suppliers to arrange and track product samples for customers.
• Follow up on customer product queries with suppliers or regional teams and provide timely feedback.
• Prepare sales quotations (Item Agreement), obtain management approval, and send to customers.

Order Processing & Price Management

• Review and verify all purchase order details, including delivery schedules, quantities, pricing, and shipping information.
• Maintain accurate item creation and price coding in the system for planners to process POs.
• Track delivery progress and ensure timely order entry.
• Maintain detailed records of all sales documentation and transactions.

Quality Control & Packaging Coordination

• Coordinate QC testing requirements for ordered products with suppliers, customers, and third-party testing partners.
• Work with marketing teams and suppliers to manage packaging graphics and ensure compliance with shipment requirements.
• Submit hi-resolution images and required documents to customers for website portal uploads.

Marketing Expenses & Documentation

• Track and maintain documentation for marketing expenses by customer.
• Process approvals and ensure timely submission of documents to customers.
• Ensure accurate upload of documents in SAP Docuware for finance processing and payment deductions.

Cross-Functional Coordination & Other Duties

• Act as liaison between sales, logistics, marketing, and finance teams to ensure smooth workflow.
• Communicate with clients regarding product availability, delivery timelines, and order updates.
• Handle customer complaints and defective product returns.
• Support marketing team with advertisement graphics and promotional materials.

• Bachelor’s degree or Diploma in Business Administration or related field.
• 3–5 years of relevant experience in sales administration preferred; motivated fresh graduates with relevant internships or skill sets are encouraged.
• Proficient in English and Chinese (verbal and written) to support communication with China counterparts.
• Strong attention to detail, excellent communication skills, ability to manage priorities and deadlines, and a proactive approach to problem-solving.
• Able to maintain professionalism under pressure in fast-paced environments.
• Proficient in Microsoft Office; experience with SAP Docuware is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

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