Customer Service Officer (Office Hours / 5 days) #HJG
RECRUIT EXPRESS PTE LTD
Singapur
Vor Ort
SGD 60.000 - 80.000
Vollzeit
Vor 6 Tagen
Sei unter den ersten Bewerbenden
Zusammenfassung
A recruitment agency in Singapore is seeking a Customer Service representative to assist customers with queries, handle course registrations, and support enrollment processes. Candidates should have at least GCE ‘O’ Level and be able to work weekends. Familiarity with Microsoft Office is preferred. Immediate start is required.
Qualifikationen
Able to commit to working on weekends.
Able to start work immediately.
Aufgaben
Assist customers with queries and concerns in a service-oriented manner.
Handle administrative tasks related to student and course registrations.
Provide accurate information on enrichment programmes.
Kenntnisse
Customer service orientation
Administrative tasks
Basic Microsoft Office skills
Ausbildung
Minimum GCE ‘O’ Level
Jobbeschreibung
Job Responsibilities:
Assist customers with queries and concerns in a service-oriented manner
Handle administrative tasks related to student and course registrations
Provide accurate information on enrichment programmes and advise parents on suitable course options
Respond to enquiries in person, by phone, and email with professionalism
Follow up with prospective families and support them through the enrollment process
Promote new courses and maintain up-to-date knowledge of programme offerings
Work towards company sales targets and help maximize customer retention
Support daily operations and maintain high service standards
Job Requirements:
Minimum GCE ‘O’ Level or higher
Able to commit to working on weekends
Basic knowledge of Microsoft Office
Able to start work immediately
If you are interested in this position, do kindly drop your most updated resume to joshua.gan@recruitexpress.com.sg and leonleong@recruitexpress.com.sg (Attn: Customer Service)
Leon Leong De Cong R1551708 Recruit Express Pte Ltd (Healthcare & Lifesciences Division) EA License: 99C4599
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