Recreation and Sport Club Operation Supervisor - Singaporean -West

HR Focus; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading MNC in Singapore is looking for a customer service-oriented Club Supervisor to join their exclusive staff-only members club. The successful candidate will provide excellent service, handle bookings, and oversee facility maintenance while ensuring safety and cleanliness. Candidates must be Singaporeans with supervisory experience, capable of working rotating shifts, and proficient in MS Office. This role offers benefits including sick leave and performance bonuses.

Benefits

Sick leave

Dental coverage

Medical coverage

AWS

Performance bonus

Qualifications

• Singaporean with relevant qualifications and supervisory experience.
• Able to work rotating shifts, weekends, and public holidays.
• Pleasant personality with good written and verbal communication skills.

Responsibilities

• Provide excellent customer service to members.
• Handle phone enquiries, bookings, and daily reports.
• Monitor members and guests during events.

Skills

Customer service orientation

Team leadership

Strong communication skills

Proficiency in MS Word and Excel

Education

N/O Level or ITE Certificate

Job description

⚠️Singaporeans only (no work pass quota available)

Our client, a well-established MNC, is seeking a customer service-oriented professional with experience in facilities and equipment maintenance to join their exclusive staff-only members club as a Club Supervisor.

Location: Pasir Panjang (near Pasir Panjang MRT station)
Salary: $2,200 – $3,000/month (based on relevant experience)
Working Hours: 6-day work week, rotating shifts

• Morning: 7:30am – 7:00pm (staggered)
• Afternoon: 12:00pm – 11:00pm (staggered)

🎁 Benefits: Sick leave, dental & medical coverage, AWS & performance bonus

Key Responsibilities

Administrative Support

• Provide excellent customer service to members (including ID pass checks)
• Handle phone enquiries, bookings, payments, and daily reports
• Monitor members, guests, and contractors during events/activities

Instructional Support

• Demonstrate activity procedures and equipment usage
• Prepare and set up facilities before events
• Ensure adherence to regulations and safety standards

Facilities & Equipment Maintenance

• Oversee opening/closing of facilities and premises security
• Ensure facilities and equipment are safe, clean, and well-maintained
• Report any maintenance issues or unsafe conditions to the supervisor

Requirements

• Singaporean with N/O Level/ITE Certificate with team lead or supervisory experience
• Able to work rotating shifts, weekends, and public holidays
• Pleasant personality with good written and verbal communication skills
• Team player who can also work independently with minimal supervision
• Must be able to monitor members, guests, and contractors during events/activities and must be able to perform moderately strenuous tasks
• Proficient in MS Word, Excel, and related IT applications
• Prior experience in a recreation club will be an advantage