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ServiceNow Developer PM / BA
Job summary
A tech solutions company in Singapore is looking for a skilled ServiceNow Developer with a strong background in development and implementation of ServiceNow applications. The ideal candidate has at least 7 years of relevant experience and will lead a team of junior developers while ensuring quality and best practices throughout various complex projects. This role requires current ServiceNow certifications and offers an opportunity to work in a collaborative, agile environment.
Qualifications
- Minimum 7 years of ServiceNow development experience.
- Current ServiceNow certifications required.
- Experience with at least 2 large-scale ServiceNow implementations.
Responsibilities
- Lead development and implementation of custom applications using ServiceNow.
- Provide mentorship to junior developers.
- Conduct code reviews and ensure quality.
Skills
Tools
ServiceNow Developer
Occupation
SOFTWARE DEVELOPER
Job Description & Requirements
- Lead the development and implementation of custom applications using ServiceNow App Engine
- Provide technical mentorship and guidance to junior developers
- Design and develop complex workflows, business rules, and custom applications
- Establish coding standards and best practices for the development team
- Conduct code reviews and ensure quality of deliverables
- Troubleshoot complex technical issues and provide solutions
- Create technical documentation and knowledge base articles
- Participate in architecture discussions and solution design sessions
- Minimum 7 years of ServiceNow development and implementation experience
- Minimum 3 years of hands‑on experience with ServiceNow App Engine development
- Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
- Experience in at least 2 large‑scale ServiceNow implementations
- Strong expertise in JavaScript and ServiceNow scripting
- Proven track record of technical leadership and mentoring
- Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
- Expertise in ServiceNow scripting using JavaScript
- Strong understanding of ServiceNow platform capabilities and limitations
- Proficiency in:
- Business Rules
- Client Scripts
- UI Policies
- UI Actions
- Workflows
- Flow Designer
- Integration Hub
- Service Portal development
- Experience with source control and deployment tools
- Knowledge of REST/SOAP web services and APIs
- Demonstrated ability to mentor and guide junior developers
- Experience in conducting technical training sessions
- Strong code review and quality assurance skills
- Ability to translate complex technical concepts to non‑technical stakeholders
- Experience in estimating development effort and managing technical deliverables
- Experience with Agile development methodologies
- Strong problem‑solving and analytical skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Experience in creating technical documentation
- Experience with multiple ServiceNow releases and platform upgrades
- Knowledge of ITIL processes and frameworks
- Experience with performance tuning and optimisation
- Background in implementing ServiceNow best practices and governance
- Additional technical certifications in relevant areas
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.