ServiceNow Developer PM / BA

INFRASOFT TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A tech solutions company in Singapore is looking for a skilled ServiceNow Developer with a strong background in development and implementation of ServiceNow applications. The ideal candidate has at least 7 years of relevant experience and will lead a team of junior developers while ensuring quality and best practices throughout various complex projects. This role requires current ServiceNow certifications and offers an opportunity to work in a collaborative, agile environment.

Qualifications

• Minimum 7 years of ServiceNow development experience.
• Current ServiceNow certifications required.
• Experience with at least 2 large-scale ServiceNow implementations.

Responsibilities

• Lead development and implementation of custom applications using ServiceNow.
• Provide mentorship to junior developers.
• Conduct code reviews and ensure quality.

Skills

ServiceNow App Engine development

JavaScript expertise

Technical leadership

Agile development methodologies

Problem-solving skills

Communication skills

Tools

ServiceNow App Engine Studio

REST/SOAP web services

Job description

ServiceNow Developer

Occupation

SOFTWARE DEVELOPER

Job Description & Requirements

Key Responsibilities:

• Lead the development and implementation of custom applications using ServiceNow App Engine
• Provide technical mentorship and guidance to junior developers
• Design and develop complex workflows, business rules, and custom applications
• Establish coding standards and best practices for the development team
• Conduct code reviews and ensure quality of deliverables
• Troubleshoot complex technical issues and provide solutions
• Create technical documentation and knowledge base articles
• Participate in architecture discussions and solution design sessions

Required Qualifications:

• Minimum 7 years of ServiceNow development and implementation experience
• Minimum 3 years of hands‑on experience with ServiceNow App Engine development
• Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
• Experience in at least 2 large‑scale ServiceNow implementations
• Strong expertise in JavaScript and ServiceNow scripting
• Proven track record of technical leadership and mentoring

Technical Skills:

• Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
• Expertise in ServiceNow scripting using JavaScript
• Strong understanding of ServiceNow platform capabilities and limitations
• Proficiency in:
  • Business Rules
  • Client Scripts
  • UI Policies
  • UI Actions
  • Workflows
  • Flow Designer
  • Integration Hub
  • Service Portal development
• Experience with source control and deployment tools
• Knowledge of REST/SOAP web services and APIs

Leadership Skills:

• Demonstrated ability to mentor and guide junior developers
• Experience in conducting technical training sessions
• Strong code review and quality assurance skills
• Ability to translate complex technical concepts to non‑technical stakeholders
• Experience in estimating development effort and managing technical deliverables

Additional Requirements:

• Experience with Agile development methodologies
• Strong problem‑solving and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in creating technical documentation

Preferred Qualifications:

• Experience with multiple ServiceNow releases and platform upgrades
• Knowledge of ITIL processes and frameworks
• Experience with performance tuning and optimisation
• Background in implementing ServiceNow best practices and governance
• Additional technical certifications in relevant areas