Director, Product Strategy & Operations

AIRWALLEX (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading global financial technology company is seeking a Director of Global Product Strategy & Operations in Singapore. This pivotal role involves owning the global product strategy, conducting market analysis, and ensuring operational governance across product teams. The ideal candidate has over 10 years of strategic experience, exceptional communication skills for C-level engagements, and a strong analytical background in B2B fintech. Join us to influence our growth trajectory and drive innovative solutions.

Qualifications

• 10+ years of experience in a highly analytical and strategic role.
• Experience in strategy consulting or Product Strategy/Operations leadership.
• Exceptional communication skills for C-level audiences.
• Mastery in analytical problem-solving.
• Ability to influence and manage stakeholders.
• Deep domain expertise in global technology or financial services.

Responsibilities

• Own and develop the global product strategy.
• Conduct market analysis to identify disruptive opportunities.
• Design and govern Product Development Life Cycle frameworks.
• Ensure alignment between Product, Engineering, and Commercial teams.
• Prepare strategic reviews for C-Suite executives.
• Manage strategic initiative incubation across departments.

Skills

Strategic thinking

Data analysis

Executive communication

Stakeholder management

Education

Bachelor’s degree in a quantitative or technical field

MBA or equivalent advanced degree

Job description

About the Team

The Product team at Airwallex is a group of passionate builders and problem-solvers obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products.

The Product Strategy & Operations function is the governance engine for the entire Global Product organization. The Director will lead the development and operationalization of our long-term product vision, ensuring maximum impact and efficiency across all product pillars. This is a highly visible, cross-functional role that directly impacts our company-wide growth trajectory.

What you’ll do

Airwallex is looking for a senior leader to step into the Director, Global Product Strategy & Operations role, playing a pivotal part in defining the future product landscape and ensuring operational excellence across the entire product lifecycle. This role is responsible for bridging the gap between our C-level vision, commercial goals, and product execution.

This role is based in Singapore.

Key Responsibilities:

• Product Strategy Leadership: Own, develop, and institutionalize the multi-year global product strategy, translating executive vision and market intelligence into a clear, actionable product roadmap and set of strategic priorities for the entire organization.

• Strategic Market Insights: Direct and conduct sophisticated market analysis, competitive deep dives, and complex data modeling to identify disruptive opportunities, validate 'big product bets,' and establish a comprehensive, evidence-based view of future customer needs and market white space.

• Operational Governance & Scalability: Design, implement, and govern robust Product Development Life Cycle (PDLC) frameworks, OKR tracking, and product prioritization processes to embed operational excellence and accelerate time-to-market across all product teams globally.

• Cross-Functional Alignment: Serve as the key strategic bridge between Product, Engineering, Commercial, Finance, and Legal, ensuring consistent alignment on strategic goals, resource allocation, and go-to-market execution standards.

• Executive Communication & Stakeholder Management: Prepare and deliver high-stakes strategic reviews and proposals to the C-Suite (CEO, CPO, etc.), synthesizing complex strategic challenges into concise, compelling recommendations that drive critical business decisions.

• Strategic Initiative Incubation: Lead the end-to-end incubation of high-priority, zero-to-one strategic initiatives, managing cross-functional teams to prove commercial viability before transitioning them into established product groups.

Who You Are

You are a proven leader and strategic operator with a track record of driving large-scale change within high-growth, technically complex environments.

Minimum Qualifications:

• 10+ years of experience in a highly analytical and strategic role, with a significant portion in either a top-tier strategy consulting firm or within a Product Strategy/Operations leadership function leading B2B Fintech or high-growth global technology company.

• Demonstrated experience driving strategy formulation and operational change management across a global, multi-product organization.

• Exceptional executive-level written and verbal communication skills, with the ability to synthesize complex, ambiguous concepts into clear, persuasive narratives for C-level audiences.

• Mastery of first-principles thinking and advanced analytical problem-solving to dissect business challenges, model growth scenarios, and establish data-driven strategic direction.

• Proven ability to influence and manage senior stakeholders without direct reporting authority, fostering collaboration and achieving consensus across highly diverse functional teams.

• Bachelor’s degree in a quantitative or technical field; an MBA or equivalent advanced degree is highly preferred.

• Deep domain expertise in global technology, financial services, or payments is a significant advantage.