Administrative Assistant à Grande-Bretagne

Who We Are

We are a modern automotive workshop located in the heart of Singapore’s automotive belt. Specialising in everything from routine servicing to major repairs and customisations, our team is dedicated to providing honest, efficient, and high-quality service. Beyond the tools and torque, we're passionate about delivering a warm, professional experience every time a customer steps through our doors.

Our receptionists are the first face and voice of our brand – they set the tone, build trust, and make every customer feel welcome, informed and cared for.

Job Summary

As a Receptionist, you’ll be at the heart of our operations. From answering enquiries to coordinating service appointments and supporting our technicians, you’ll play a vital role in ensuring a smooth and satisfying customer journey. If you enjoy creating great first impressions and thrive in a team-oriented environment, we’d love to meet you.

Core Responsibilities

Customer Experience

Greet and assist customers with professionalism and warmth

Handle inbound calls, WhatsApp messages, and emails regarding enquiries, appointments, and service updates

Schedule service bookings and ensure smooth handover to the workshop team

Provide clear, accurate updates on vehicle servicing status and timelines

Receive and document customer feedback, escalating where needed

Manage the front desk area to maintain a welcoming and tidy reception

Assist with basic admin duties, including data entry and invoicing

Maintain accurate customer and service records using workshop management systems

Coordinate with technicians and workshop leads to ensure timely updates and job flow

Work collaboratively with service advisors, mechanics, and the marketing team

Operations & Support

What We Look For

You are friendly, reliable, and confident with customers of all backgrounds

You have strong communication and time management skills

You’re organised, proactive, and able to multitask in a fast-paced setting

You take pride in being dependable and detail-oriented

Previous experience in admin, customer service, hospitality, or automotive environments is a plus

Requirements

Comfortable using basic digital tools (e.g. Booking Software, WhatsApp Web, Microsoft Excel spreadsheets)

Available to work morning and afternoon shifts, including Saturdays

Legally eligible to work in Singapore

Minimum A-Level or equivalent

What We Offer

Competitive monthly pay

CPF Payout

On-the-job training and skill development

Opportunities to grow with a fast-moving, customer-focused business

Shortlisted applicants will be contacted for an interview.