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2,520

Quality Control jobs in Saudi Arabia

Air Logistics Customer Care Manager

Air Logistics Customer Care Manager
KUEHNE NAGEL INC
Riyadh
SAR 120,000 - 180,000
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Cluster L&Q Manager

Cluster L&Q Manager
IHG Hotels & Resorts
Al Khobar
SAR 120,000 - 180,000

Design Engineer - Contract projects

Design Engineer - Contract projects
Lucy Electric
Dammam
SAR 150,000 - 200,000

DevSecOps Platforms Engineering Manager

DevSecOps Platforms Engineering Manager
aramco digital
Dammam
SAR 200,000 - 300,000

MECHANICAL SR. ENGINEER - TECHNICAL OFFICE

MECHANICAL SR. ENGINEER - TECHNICAL OFFICE
alfanar Group
Riyadh
SAR 60,000 - 90,000
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People logistics coordinator, Field Service Dispatcher

People logistics coordinator, Field Service Dispatcher
Elliott Company
Riyadh
USD 40,000 - 60,000

ServiceNow Sales Manager

ServiceNow Sales Manager
DXC
Riyadh
USD 60,000 - 90,000

Associate Director - Infrastructure (20003827)

Associate Director - Infrastructure (20003827)
Qiddiya Investment Company
Riyadh
SAR 300,000 - 450,000
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IT Support, Ops Tech IT

IT Support, Ops Tech IT
SupportFinity™
Riyadh
SAR 60,000 - 80,000

Technician II Maintenance – Paint Shop

Technician II Maintenance – Paint Shop
Saudi Petroleum Services Polytechnic
Saudi Arabia
SAR 60,000 - 90,000

Project Coordinator at Loyang

Project Coordinator at Loyang
A & ONE Precision Engineering Pte Ltd
Makkah Region
SAR 150,000 - 200,000

Senior Contracts Manager

Senior Contracts Manager
ALSTOM Transmission & Distribution
Riyadh
SAR 120,000 - 160,000

Staff Security Engineer

Staff Security Engineer
Delivery Hero Austria
Riyadh
SAR 150,000 - 200,000

Senior Design Manager - (DEL - 513)

Senior Design Manager - (DEL - 513)
Qiddiya Investment Company
Riyadh
SAR 200,000 - 300,000

Project Planning Manager

Project Planning Manager
ALSTOM Transmission & Distribution
Riyadh
SAR 150,000 - 200,000

Quality Engineering Lead

Quality Engineering Lead
Salla E-Commerce Platform
Makkah Al Mukarramah
SAR 200,000 - 300,000

ServiceNow Sales Manager

ServiceNow Sales Manager
DXC Technology Inc.
Riyadh Region
SAR 50,000 - 80,000

Director – People Transformation

Director – People Transformation
Neom
Neom
USD 120,000 - 180,000

Project Planning Manager

Project Planning Manager
ALSTOM Gruppe
Riyadh
SAR 40,000 - 80,000

Mechanical Estimator

Mechanical Estimator
Alkifah Contracting Company
Dammam
SAR 40,000 - 70,000

Project Lead

Project Lead
Air Products Inc
Saudi Arabia
USD 60,000 - 90,000

ILS Electrical Engineer

ILS Electrical Engineer
The Professionals
Dammam
SAR 60,000 - 90,000

Mechanical Technician

Mechanical Technician
TASC Outsourcing
Jeddah
SAR 70,000 - 100,000

Customer Services Engineer

Customer Services Engineer
BARCO
Riyadh
USD 20,000 - 35,000

Engineering Managers And Supervisors Jobs in Saudi Arabia (Jul 2025) - Bayt.com

Engineering Managers And Supervisors Jobs in Saudi Arabia (Jul 2025) - Bayt.com
Saudi Petroleum Services Polytechnic
Ha'il
SAR 150,000 - 200,000

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Top companies:

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Top cities:

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Similar jobs:

Document Control jobsInfection Control jobsQuality Control Inspector jobs

Air Logistics Customer Care Manager

KUEHNE NAGEL INC
Riyadh
SAR 120,000 - 180,000
Job description


JOB DESCRIPTION
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of Customer Excellence.
As Airfreight Manager, Customer Care Location, is responsible for implementing and managing the Customer Care strategy at the location level, as well as continuously optimizing customer service to achieve customer excellence. The job holder is leading the Customer Care Location team who are responsible for direct interaction with our customers, encompassing but not limited to; proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as important, ensuring that our Operational Care Centers have all of the necessary information to be able to execute on our customers behalf.
How you create impact
• To provide leadership and direction to the Customer Care Location organization and to take ownership and ensure the implementation of a Customer Care strategy in the location.
• To ensure close cooperation with Branch management as well as Operational/Revenue Care Center managers and teams for an optimized customer experience.
• To actively manage interfaces and information/knowledge exchange between our customers and amongst KN teams.
• To focus on continuous improvement on processes and controls, aiming for a consistent customer-centric model.
• To focus on customer retention for the Airfreight account portfolio and to develop and onboard new customer opportunities, including direct visits to customers.
• To focus on customer satisfaction through a high level of service quality.
• To ensure service excellence by leveraging a high level of forwarding and market knowledge.
What we would like you to bring
• Proven experience and a high level of knowledge within Air Logistics Forwarding.
• Strong Leadership skills including structure, driving solutions, and coaching.
• Problem-solving ability and record of executing effective decisions.
• Effective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders.
• Excellent organisational skills, very good time management skills with the ability to set priorities, fulfil critical tasks in time, and keep to deadlines
• Highly customer-focused with commercial acumen
• Demonstrate a change management mindset to cope with change and embrace new technologies
• Fluency in spoken and written English.

Company Industry

  • Logistics
  • Transportation
  • Warehousing
  • Courier

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Air Logistics Customer Care Manager

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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