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Customer Service Advisor Italian Speaker (Lisbon, On-Site)
Resumo da oferta
A recruitment agency in Lisbon is seeking a Customer Service Advisor fluent in Italian to provide exceptional support to customers via phone, email, or chat. Candidates should possess strong communication skills. The role offers full-time hours with various benefits including meal and relocation allowances. Training is provided, and it is an opportunity to join a multicultural team.
Serviços
Qualificações
- Fluent in Italian and English.
- Strong communication skills.
Responsabilidades
- Be the first point of contact for Italian-speaking customers.
- Handle enquiries via phone, email, or chat.
- Provide outstanding support and information.
Job Openings Customer Service Advisor Italian Speaker (Lisbon, On-Site)
Location: Lisbon, Portugal (On-site)
Contract: Full-time (permanent)
Schedule: 24/7 coverage rotative shifts (Monday to Sunday)
Days off: 2 rotative days per week
- Meal allowance: 7.63 net per working day
- Welcome Bonus: 2,000 (for all new onsite hires, for Italian market; available until end of July)
- Relocation support:
- From outside Portugal:
- Shared accommodation (room, all bills included) for up to 12 months (280/month, payroll deducted)
- Hotel room for 28 days on arrival (project-dependent)
- Airfare reimbursement (up to 400 in Economy class) after 6 months employment
- From inside Portugal:
- Hotel room up to 15 days (project-dependent)
- Reimbursement of domestic travel (up to 150) after 6 months employment
- Accommodation available only if currently in competitor housing
- From outside Portugal:
- Selection process: Language assessment + interview(s)
- 28 days annual leave (pro rata)
- Onboarding and continuous training
- Not eligible: Non-EU work permits without the above documents
Be the first point of contact for Italian-speaking customers, handling enquiries via phone, email, or chat. Provide outstanding support, troubleshooting, and information across a range of products and services. Training provided.
- Transport allowance not provided
- Start your career in an international, multicultural team!
Interested? Apply with your CV and required documentation.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.