Customer Service Advisor Italian Speaker (Lisbon, On-Site)

CBTalents; Lisboa; Presencial; EUR 30 000 - 35 000; Tempo integral

Resumo da oferta

A recruitment agency in Lisbon is seeking a Customer Service Advisor fluent in Italian to provide exceptional support to customers via phone, email, or chat. Candidates should possess strong communication skills. The role offers full-time hours with various benefits including meal and relocation allowances. Training is provided, and it is an opportunity to join a multicultural team.

Serviços

Meal allowance

Welcome Bonus

Relocation support

28 days annual leave

Onboarding and continuous training

Qualificações

• Fluent in Italian and English.
• Strong communication skills.

Responsabilidades

• Be the first point of contact for Italian-speaking customers.
• Handle enquiries via phone, email, or chat.
• Provide outstanding support and information.

Descrição da oferta de emprego

Job Openings Customer Service Advisor Italian Speaker (Lisbon, On-Site)

About the job Customer Service Advisor Italian Speaker (Lisbon, On-Site)

Location: Lisbon, Portugal (On-site)

Contract: Full-time (permanent)

Schedule: 24/7 coverage rotative shifts (Monday to Sunday)

Days off: 2 rotative days per week

What We Offer

• Meal allowance: 7.63 net per working day
• Welcome Bonus: 2,000 (for all new onsite hires, for Italian market; available until end of July)
• Relocation support:
  • From outside Portugal:
    • Shared accommodation (room, all bills included) for up to 12 months (280/month, payroll deducted)
    • Hotel room for 28 days on arrival (project-dependent)
    • Airfare reimbursement (up to 400 in Economy class) after 6 months employment
  • From inside Portugal:
    • Hotel room up to 15 days (project-dependent)
    • Reimbursement of domestic travel (up to 150) after 6 months employment
    • Accommodation available only if currently in competitor housing
• Selection process: Language assessment + interview(s)
• 28 days annual leave (pro rata)
• Onboarding and continuous training

Who Can Apply

• Not eligible: Non-EU work permits without the above documents

Job Overview

Be the first point of contact for Italian-speaking customers, handling enquiries via phone, email, or chat. Provide outstanding support, troubleshooting, and information across a range of products and services. Training provided.

Additional Info

• Transport allowance not provided
• Start your career in an international, multicultural team!

Interested? Apply with your CV and required documentation.