Portuguese-speaking Customer Service Representative (Betting App Project)

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A recruitment firm in Lisbon is seeking a Portuguese-speaking Customer Service Representative for a 24/7 betting app project. You'll be responsible for supporting users by resolving queries and providing accurate information. Candidates should have native-level Portuguese and B2 English proficiency. On-site availability and comfort with night shifts are required. Competitive benefits include a performance bonus and meal allowance.

Serviços

Performance bonus: EUR 80/month

Extra payment for night, Sunday, and public holiday shifts

Meal allowance: EUR 7.23/day

Health insurance available from day 1

Qualificações

• Comfortable with night shifts and 24/7 rotation.
• EU ID or a valid residence card for Portugal.

Responsabilidades

• Support users of a leading betting platform by resolving queries.
• Provide information with accuracy and professionalism.

Conhecimentos

Native-level Portuguese (European)

B2 English

Descrição da oferta de emprego

About the job Portuguese-speaking Customer Service Representative (Betting App Project)

Cross Border Talents is hiring European Portuguese speakers for an exciting on-site customer service role in Lisbon, supporting a 24/7 online betting platform.

Your Role:
Support users of a leading betting platform by resolving queries and providing information with accuracy and professionalism.

Requirements:

Native-level Portuguese (European) coupled with B2 English, written and spoken

Comfortable with night shifts and 24/7 rotation

On-site availability in Lisbon

• EU ID or a valid residence card for Portugal

Schedule:

Monday to Sunday, 24/7

Rotative shifts including night shifts

Days off: 2 rotative days

Compensation and Benefits:

Performance bonus: EUR 80/month (paid monthly, 12 months)

• Extra payment for working night hours, as well as Sundays and public holidays

Meal allowance: EUR 7.23/day, net, paid in a meal card (approx. EUR 159/month)

Health insurance: Available from day 1 (monthly contribution required; free after 6 months)