Multi-Site IT Support Engineer – Manufacturing Plant

Ye Chiu Non-Ferrous Metal; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A multinational manufacturing group in Johor is seeking an IT Support Engineer to provide hands-on support across multiple manufacturing sites. The role involves daily user support, maintaining IT infrastructure, and managing IT assets. Candidates with a diploma in IT and experience in a manufacturing environment are preferred. This position also offers opportunities for career development, competitive benefits including free parking and insurance coverage, and a work environment focused on IT stability.

Benefits

Free parking

Meal provided

Opportunities for promotion

5 Working Days

Outpatient medical claim

Insurance coverage

Annual bonus and profit sharing

Qualifications

• Relevant working experience in IT support, preferably in a manufacturing environment.
• Hands-on experience supporting PCs and basic network environments.
• Able to work independently on routine IT issues while following established procedures.

Responsibilities

• Provide day-to-day IT support to users across multiple plant locations.
• Troubleshoot and resolve issues related to PCs, printers, and IP phones.
• Support and maintain local IT infrastructure, including LAN and Wi-Fi.
• Manage IT asset inventory including requisition, deployment, and lifecycle tracking.

Skills

IT support experience

Basic networking

Communication skills

Service-oriented mindset

Education

Diploma or Bachelor’s Degree in Information Technology

Tools

Windows operating systems

PCs

Printers

Job description

A multinational manufacturing group in Johor is seeking an IT Support Engineer to provide hands-on support across multiple manufacturing sites. The role involves daily user support, maintaining IT infrastructure, and managing IT assets. Candidates with a diploma in IT and experience in a manufacturing environment are preferred. This position also offers opportunities for career development, competitive benefits including free parking and insurance coverage, and a work environment focused on IT stability.