Travel Advisor

Touracle India Pvt Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading travel services provider is seeking a full-time Travel Advisor based in Kuala Lumpur. The role involves crafting personalized travel arrangements, managing bookings, and ensuring customer satisfaction. Ideal candidates will possess strong communication skills and a passion for travel, particularly in South India and the Andaman Islands. Experience in the travel industry is a plus. Join us to create memorable travel experiences for clients!

Qualifications

• Proficiency in Customer Service and strong focus on Customer Satisfaction.
• Effective Communication skills to interact with clients and team members.
• Experience in Travel Arrangements including itinerary planning and booking.

Responsibilities

• Craft personalized travel arrangements for clients.
• Provide excellent customer service during the travel experience.
• Manage bookings and itineraries effectively.

Skills

Customer Service

Effective Communication

Travel Arrangements

Organizational Skills

Problem-solving Skills

Knowledge of Destinations

Job description

Company Description

Touracle, established in 2007 and formerly known as Kerala Holiday Mart, provides exceptional travel experiences across South India and the Andaman Islands. Specializing in customized travel services, the company offers tailored tours, vacation packages, and curated experiences. With over a decade of expertise, Touracle is committed to creating personalized and memorable journeys for travelers. Our dedicated team of professionals ensures a seamless and enriching travel experience for a diverse clientele.

Role Description

This is a full‑time on‑site role for a Travel Advisor based in Kochi. The Travel Advisor will be responsible for crafting personalized travel arrangements, providing excellent customer service, and ensuring client satisfaction. The role includes creating and managing itineraries, handling bookings, and collaborating with clients to deliver unique travel experiences tailored to their needs and preferences.

Qualifications

• Proficiency in Customer Service and a strong focus on Customer Satisfaction
• Effective Communication skills to interact with clients and team members
• Experience in Travel Arrangements, including itinerary planning and booking
• Familiarity with Travel Agency operations and processes
• Strong organizational and problem‑solving skills
• A passion for travel and knowledge of destinations, particularly South India and the Andaman Islands
• Ability to work on‑site in Mumbai, with a commitment to delivering high‑quality services
• Prior experience in the travel industry is an advantage.