Studio Consultant (Baking, Pottery & Tufting)

Good Times DIY Baking Studio; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A creative arts studio in Kuala Lumpur seeks a Studio Consultant passionate about baking, pottery, and tufting. The role emphasizes building customer relationships and ensuring a joyful atmosphere during DIY experiences. Candidates should possess strong customer service skills and a sense of responsibility. Flexible working hours are essential, along with the ability to communicate effectively in English and Malay. This position offers various benefits including EPF contributions, bonuses, and career advancement opportunities.

Benefits

EPF, Socso & EIS Contribution

Performance Bonus

Monthly Attendance Bonus

Staff Engagement Activities

Annual Increment

Training opportunities for eligible candidates

Qualifications

• Strong team player with a sense of responsibility.
• Capable of multitasking and working independently.
• Willingness to work flexible hours, including weekends and holidays.
• Conversational proficiency in English, Malay; Mandarin is a plus.

Responsibilities

• Create a happy and entertaining environment for customers.
• Consult customers on products and assist them during activities.
• Maintain open communication to ensure a fun atmosphere.
• Follow safety protocols in the studio.

Skills

Team player

Time management

Customer service

Communication

Education

Background in Pastry/Culinary, Ceramic, or Fine Arts

Job description

Studio Consultant (Baking, Pottery & Tufting)

Love People? Love Creativity? This is the Role for You.

Step into a role where your friendly personality is your greatest asset. We are seeking a service-oriented Studio Consultant to welcome guests, build genuine relationships, and be the guiding light for customers as they dive into the fun world of DIY Baking, Pottery & Tufting!

Responsibilities

• Create a happy and entertaining environment for customers during their Baking, Pottery, Tufting, Art & Craft experiences.
• Consult customers in our products and services, assist them during the activities and events.
• Build good relationships with customers, answer customers' enquiries.
• Ensure that customers perform activities in a fun and happy atmosphere by maintaining open communication with them.
• Ensure that all equipment, tools, and material are always cleaned, organized and in good condition.
• Collaborate with team members to facilitate large group events and parties effectively.
• Provide consultations to customers for signing up for membership packages.
• Keep track of all suppliers and ordering materials when necessary.
• Ensure that safety protocols are followed in the studio, including the proper use of equipment and handling of materials.
• Any other responsibilities that management may assign from time to time.

Requirements

• Strong team player with a sense of responsibility.
• Capable of multitasking and work independently.
• Willing to work flexible hours, including weekdays, evenings, weekends, and public holidays as per scheduled.
• Proficient in time management, customer service, and communication skills.
• Conversational proficiency in English, Malay, and Mandarin (optional but is a plus).
• Applicants with good customer service passion & experience are encouraged to apply
• Pastry/Culinary, Ceramic, Fine Arts background are an added advantage.
• Entry-level applicants with no prior experience are welcomed to apply.

Working Hours

10am-7pm / 11am-7.30pm / 12:30pm to 9.00pm

Benefits

• EPF, Socso & EIS Contribution
• Performance Bonus
• Monthly Attendance Bonus
• Staff Engagement Activities
• Annual Increment
• Career Advancement to become Studio Management Team
• Training opportunity for pastry making, ceramic & tufting knowledge are provided for eligible candidates.