Social Media Account Manager Client Servicing

Tinker Studio; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A creative agency in Kuala Lumpur is looking for a Social Media Account Manager to develop engaging content and manage brand strategies. The role demands 2-3 years of experience in social media roles and a degree in marketing or communications. You will collaborate with teams to ensure content aligns with business goals and use analytics to enhance performance. Join us for creative freedom and hands-on experience in a dynamic environment!

Benefits

Hands-On Experience

Expand Your Portfolio

Creative Freedom

Fast-Paced Growth

Collaborative Culture

Qualifications

• 2-3 years experience as a social media executive in a related role.
• In-depth understanding of the processes surrounding paid advertisements.
• Agency experience is preferred.

Responsibilities

• Develop engaging content for social media platforms.
• Work with the Social Brand Manager to align strategy.
• Conduct competitive research and benchmark performance.
• Build editorial calendars and syndication plans.
• Use analytics tools to track performance and enhance engagement.

Skills

Expert knowledge of social media algorithms

Fluent writing style

Analytical skills

Experience with Hootsuite

Understanding of engagement metrics

Education

Degree in marketing, communication studies, or related field

Job description

Social Media Account Manager Client Servicing

Requirements

• Degree in marketing, communication studies, journalism, creative writing, or similar.
• Min 2-3 years experience as a social media executive at a similar or related role.
• Min of 2-3 years of agency experience.
• Expert knowledge of all leading social media sites, including their algorithms.
• Firm grasp of Hootsuite and its integrations.
• In-depth understanding of the processes surrounding the creation and distribution of paid advertisements.
• Ability to create authoritative and persuasive texts.
• Flexible and engaging writing style.
• Knowledge of pertinent engagement metrics.

Responsibilities

What You’ll Be Doing:

• Create & Captivate – Develop engaging and innovative content tailored for various social media platforms.
• Collaborate & Connect – Work closely with the Social Brand Manager and Digital Marketing team to align on strategy and execution.
• Know the Brand – Gain a deep understanding of the client’s business goals and advertising approach to ensure content hits the mark.
• Strategize & Analyze – Conduct competitive research, benchmark performance, and identify target audiences to shape content strategies.
• Plan with Purpose – Build editorial calendars and syndication plans to keep content consistent and timely.
• Measure What Matters – Use analytics tools to track performance, extract insights, and continuously improve engagement metrics.
• Design Direction – Coordinate with the Creative Department to guide the visual direction of promotional materials and digital assets.
• Audience Insight – Identify and analyze audience behaviors, preferences, and habits to refine targeting.
• Research & Innovate – Stay ahead of industry trends and creatively spot new opportunities for brand growth.
• Optimize & Elevate – Monitor campaign effectiveness and make data-driven adjustments to maximize impact.
• ️ Report & Reflect – Maintain records and prepare periodic reports for assigned accounts. ️
• Pitch In & Adapt – Take on additional duties as needed and contribute to a dynamic, fast-paced team environment.

Benefits

• Hands-On Experience – Dive into real projects and shape compelling digital experiences.
• Expand Your Portfolio – Work alongside an experienced design team and build a standout portfolio.
• Creative Freedom – Experiment, innovate, and bring fresh ideas to life in a supportive space.
• Fast-Paced Growth – Thrive in a dynamic agency environment that hones your professional skills.
• Collaborative Culture – Work with passionate creatives who inspire and challenge you every day.

This is more than an internship—IT’s your canvas for creativity, innovation, and career growth. Ready to make your mark? Let’s build something extraordinary together!

Apply now and let your creativity shine!