Senior Sales Coordinator / Sales coordinator

Allied Foam Insulation Sdn Bhd; Serdang, Kajang Municipal Council; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading insulation company in Malaysia seeks a dedicated sales coordinator to maintain customer records, support sales operations, and ensure excellent customer service. The ideal candidate should possess a minimum of SPM, Diploma, or Degree, with strong communication skills and proficiency in computers. Fresh graduates are welcome, and comprehensive training is provided. This position offers competitive basic salary, annual increments, performance bonuses, and opportunities for career growth.

Benefits

Competitive Basic Salary

Annual Salary Increments

Year-End Bonus

Annual leave

Medical Claim

Opportunities for Promotion and Career Growth

Qualifications

• Minimum SPM, Diploma, or Degree in any field.
• Fresh graduates are encouraged to apply, comprehensive training will be provided.
• Independent and self-motivated with the ability to manage your own tasks.
• Computer literate with at least 1 to 2 years working experience in relevant field.

Responsibilities

• Maintain and update customer records, sales reports, and databases.
• Respond to client inquiries and follow up on leads.
• Prepare and process sales orders, invoices, and purchase orders.
• Generate weekly, monthly, and quarterly sales reports.

Skills

Strong communication

Interpersonal skills

Self-motivated

Computer literate

Education

Minimum SPM, Diploma, or Degree

Tools

Auto count Accounting Software

Job description

Are you a driven individual with a passion for supporting sales strategies, engaging with customers, and maintaining operational excellence? You'll be the backbone of our sales team, ensuring smooth coordination and driving efficiency in day-to-day operations.

Responsibilities

Maintain and update customer records, sales reports and customer databases.

Coordinate with the Sales & Marketing Executives on pricing, inventory, and delivery schedules to meet customer inquiries.

Customer Communication

Respond to client inquires, provide/service information and follow up on leads.

Liaise and negotiate with suppliers for pricing and delivery.

Handling customer enquiries, quotation and provide back end support for sales team.

Ensure a positive customer experience by facilitating timely communication and issue resolution.

Provide excellent customer service, maintaining proactive follow-ups with clients.

Order Processing

Prepare and process sales orders, invoices and purchase orders.

Track Shipments, delivery schedules, and order status.

Willing and able to handle ad-hoc assignment by superior from time to time.

Reporting and Documentation

Generate weekly, monthly and quarterly sales reports.

Maintain sales documentation, price list and agreements.

Cross‑Department Coordination

Collaborate with marketing, finance and warehouse to support sales operation.

Ensure alignment on product availability, delivery timelines and customer requirements.

Requirements

Minimum SPM, Diploma, or Degree in any field.

Fresh graduates are encouraged to apply, comprehensive training will be provided.

Strong communication, interpersonal skills, and a pleasant personality.

Independent and self‑motivated with the ability to manage your own tasks.

Computer literate with at least 1 to 2 years working experience in relevant field.

Auto count Accounting Software literacy is an advantage.

Benefits

Competitive Basic Salary

Annual Salary Increments

Year‑End Bonus

Annual leave

Medical Claim

Opportunities for Promotion and Career Growth

Application Questions

Your application will include the following questions:

• Do you have order processing experience?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales coordinator?
• Do you have customer service experience?
• Do you have experience in a sales role?
• Which of the following languages are you fluent in?